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Terry Ortynsky Royal Ford

Yorkton, SK

4.5
208 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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208 Reviews of Terry Ortynsky Royal Ford

November 22, 2021

Awesome service. Very friendly service had the ranger ready for me when I arrived. Very helpful More

by Frisbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruel Guthrie
Nov 28, 2021 -

Terry Ortynsky Royal Ford responded

We appreciate your feedback regarding our Staff's outstanding service, Frisbee! Thank you again for choosing Terry Ortynsky's Royal Ford, and we hope to see you again soon!

November 21, 2021

Had oil change done on Friday nov 19 and fuel filter changed. Have terrible diesel smell in truck and now my whole garage smells from diesel. not Happy More

by Jeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, Ken Semeniuk, Dennis Becker, Dwayne Takatch, Bruce Thomsen, John-Paul Hester
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Jeno, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We value your input and your business so we hope to speak with you. Please give us a call at 306-782-2261 and look for Bruce Thomsen, our Service Manager or Dwayne Takatch, our General Manager. Thank you and we hope to hear from you soon.

Nov 24, 2021 -

Jeno responded

I did get a call from the service department and took the truck back. They washed it off It still has a smell but not as bad as before. Still can’t park it in the garage and leave it there without stinking up garage.

November 20, 2021

It was a good experience, Lucas was professional and at the same time laid back which provide a sense of calm More

by wolynyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay De Perio, Lucas Tracy
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Wolynyk, we are glad we could help! We're pleased to hear everything was completed to your satisfaction, We sincerely thank you for the positive review, and look forward to seeing you again soon! Safe travels!

November 19, 2021

Salesman I was to deal with was not there when I got there as well as finance guy had to phone me for information I had already given all the the salesman More

by Ally
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruel Guthrie, Page Calicdan
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Ally, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and make this up to you. Please reach out to us at 306-782-2261 and look for Dwayne Takatch, our General Manager when you have a chance so we can try to improve this situation. Our goal is to learn from this experience and continue to improve for all our valued clients. We hope to hear from you.

Nov 29, 2021 -

Ally responded

Thank you for the response is greatly appreciated

November 17, 2021

There are some good people working who are helpful to customers in the store rather than sales on the phone only. More

by Ranbir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody pilipow, Ruel Guthrie
Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

We appreciate you bringing this to our attention, Ranbir. Our Staff is dedicated to providing each of our valued clients with the highest caliber of customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2021

they are the reason i deal at TERRY ORTYNSKY ford always friendly and true to their words . i would send anyone looking for a vehicle to shop at royal ford or honda. clinton is who i dealt with and he is am More

by gordcblack fordath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton D'Souza, Jay De Perio, Bruce Thomsen
Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

Gordcblack Fordath, thank you for writing this fantastic review and giving our dealership such a high star rating! We appreciate your loyalty to Royal Auto Group. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 20, 2021 -

gordcblack fordath responded

just keep up the great work

November 08, 2021

Our families best vehicle buying experience ever! Terry and his staff are professional, very knowledgeable and the atmosphere in Royal Ford is very relaxing. We will definitely buy another vehicle from More

by Timber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Gleason, Jay De Perio, Mark Faul
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Timber, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Terry Ortynsky's Royal Ford, we value our customers and we look forward to seeing you on your next visit. Thank you again for choosing Terry Ortynsky's Royal Ford!

November 08, 2021

Always help me out and have almost whatever I need in stock. Whenever I don't feel like doing some work to my own vehicle they get me in as soon as they can and always have it done by the end of the day! More

by Jarek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Jarek, your positive review means a lot to us and we’re happy we could help you! Please let us know if you have any additional questions about services you received and thank you again for choosing Terry Ortynsky's Royal Ford!

November 08, 2021

Always friendly and timely service - outcome of service is always explained to customer with no pressure for follow up appointment if needed. More

by Turtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Pillipow
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We're pleased to hear everything was completed to your satisfaction, Turtle! We hope to be of service again! Have yourself a wonderful day!

November 08, 2021

Service is excellent as always they attend me right away despite of busy operation. I am satisfied with the over all service, keep it up guys! More

by Evelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusan Milovanovic, Bruce Thomsen
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We really appreciate your feedback Evelyn! We hope you continue choosing Terry Ortynsky's Royal Ford for all your vehicle needs! Take care!

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