Terrace Totem Ford Sales

They always do a thorough job. Excellent service. Knowledgeable staff. They explain everything. Quick service. I am always very satisfied with the work done and the competence of all the staff. Knowledgeable staff. They explain everything. Quick service. I am always very satisfied with the work done and the competence of all the staff. More

Great sales team , parts team and service department And Great sales team , parts team and service department And everyone else who work at or for Terrace Totem Ford Easy to deal with with any run around Great sales team , parts team and service department And everyone else who work at or for Terrace Totem Ford Easy to deal with with any run around More

The major work was done on time and I was able to use a loaner for the time frame that suited my schedule as I had to travel to the next community, having no local service available to me locally. I just loaner for the time frame that suited my schedule as I had to travel to the next community, having no local service available to me locally. I just wasn't happy having to pay for fluids to be replaced as part of the job when I'd had an oil change when the diagnosis was made. It would have been better to hold off on the oil change in that instance so I wasn't paying twice for some aspects of the job. More

they got me in a day early, did a mechanical check and found nothing wrong. Service manager Josh new the solution from a previous experience found nothing wrong. Service manager Josh new the solution from a previous experience More

I was very happy with the Sales team, especially Jeff. They made the trade in and new sale very easy to deal with. I’ve been a long time Ford guy and dealing with Totem Ford makes it easy to continue bein They made the trade in and new sale very easy to deal with. I’ve been a long time Ford guy and dealing with Totem Ford makes it easy to continue being a Ford guy. More

We’ve been with Terrace Totem Ford for many years always great service and friendly always helpful. Charlene’s Late father dealt with Ford for many years great service and friendly always helpful. Charlene’s Late father dealt with Ford for many years More

Service has always been good. Staff very friendly and helpful. Thanks to Mike in parts for helping with our new tire purchase. Hopeful that TAG might once again offer a service/parts department in Princ helpful. Thanks to Mike in parts for helping with our new tire purchase. Hopeful that TAG might once again offer a service/parts department in Prince Rupert. More

The staff were extremely friendly and accommodating. We came out from Kitimat after our scheduled appointments in Kitimat were cancelled (not to undermine anyone.) The only thing that wasn't clear is that came out from Kitimat after our scheduled appointments in Kitimat were cancelled (not to undermine anyone.) The only thing that wasn't clear is that we thought our vehicle would have been in the shop for an hour or so, but the wait time turned out to be over three hours. If we realized that, we would have made other arrangements to go into town sooner, rather than wait in the waiting room. Other than that, my tires were changed, with no problems. Thanks! More

Ruub is always so friendly and makes you feel your #1 priority. So organized and on the ball and got me great deal last time was in priority. So organized and on the ball and got me great deal last time was in More

I called in advance to make sure that all the parts were I called in advance to make sure that all the parts were there and that I could have the full job done and guess what I called in advance to make sure that all the parts were there and that I could have the full job done and guess what More