Terrace Totem Ford Sales

Service scheduling arrangements were very helpful and very supportive to my short notice on getting shop time for service to fit with my narrow highway travel window...that is Tops in my book...follow th very supportive to my short notice on getting shop time for service to fit with my narrow highway travel window...that is Tops in my book...follow thru service manager oversite on the 2019 Ford 350 4x2 was excellent. Very professional service Department Manager and hands on follow thru service oversite with the shop Technicians and crews...an excellent working team... More

I don't go anywhere else. Quicklane and Ford service always take care of any of my vehicles on time and with care. always take care of any of my vehicles on time and with care. More

picked up winter tires to put on myself. Quick and easy transaction. Pulled in a timely matter for me to pick up. transaction. Pulled in a timely matter for me to pick up. More

I didn’t have a specific appointment and they were able to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front co to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front counter staff was friendly and understanding, and made the experience a positive one. More

Helpful courteous staff. Appointment was easy to book and drop off and pick up were made easy. I was contacted promptly by preferred method when vehicle was ready and given a thorough explanation of work don drop off and pick up were made easy. I was contacted promptly by preferred method when vehicle was ready and given a thorough explanation of work done. More

The fast lane department changed my tires and checked my brakes. They were very pleasant. brakes. They were very pleasant. More

The service was great and the work was completed to fit within my schedule. A great service manager who really accommodates. within my schedule. A great service manager who really accommodates. More

In-person and telephone interaction with staff is excellent. My only criticism is the difficulty in getting through to Fast Lane via phone. I would suggest you provide voice mail message service. excellent. My only criticism is the difficulty in getting through to Fast Lane via phone. I would suggest you provide voice mail message service. Other than that everything was great. Staff very friendly and knowledgeable. More

Every time I have had to deal with terrace totem Ford the staff is very friendly, the place is nice and clean and the salesman are not pushy the staff is very friendly, the place is nice and clean and the salesman are not pushy More

Great people and very helpful. Everyone from sales and finance to parts and services! Thanks so much making this a smooth purchase! Love my new Ford wheels! :) finance to parts and services! Thanks so much making this a smooth purchase! Love my new Ford wheels! :) More