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Terrace Totem Ford Sales

Terrace, BC

4.7
119 Reviews

4631 Keith Ave

Terrace, BC

V8G 1K3

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119 Reviews of Terrace Totem Ford Sales

October 19, 2021

In-person and telephone interaction with staff is excellent. My only criticism is the difficulty in getting through to Fast Lane via phone. I would suggest you provide voice mail message service. More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
September 30, 2021

Every time I have had to deal with terrace totem Ford the staff is very friendly, the place is nice and clean and the salesman are not pushy More

by snoozer75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Borgford, Jillian Kofoed
August 24, 2021

Great people and very helpful. Everyone from sales and finance to parts and services! Thanks so much making this a smooth purchase! Love my new Ford wheels! :) More

by crow83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demiteri and Joanne
July 19, 2021

Had a need for their quick lane service and the manager, Roop Mohabir, is excellent. He reviewed my issue and phoned me back with a appointment date and time. And I was in and out very quickly. Can’t say en More

by Steamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roop Mohabir
July 14, 2021

The service department was very helpful and informative. They took great care of my vehicle explained everything to me and that was helpful. Thanks guys! More

by d.kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Chad, Josh, Ashley
July 05, 2021

This dealership is beyond amazing! Danielle Foisy is excellent at what she does. Everyone who I dealt with was GREAT! Thank you for great service! More

by jnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Foisy
July 02, 2021

Came in looking at new and used vehicles, with vehicles troubles, Jeff did an excellent job helping me drive away with a dream car, not to mention helping me get my other vehicle fixed ! More

by Car enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
June 28, 2021

Becky and the service staff are very accommodating and knowledgeable. They give a firm date and can usually get the vehicle in early if you can be available on short notice. Always satisfied. More

by emerys
Recommend Dealer
Yes
Employees Worked With
Becky
June 04, 2021

They got my car in for service within an hour of calling, and repair service was fast. The service team was very friendly and helpful. Thank you for the great customer servic. More

by dstach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
May 25, 2021

They always do a thorough job. Excellent service. Knowledgeable staff. They explain everything. Quick service. I am always very satisfied with the work done and the competence of all the staff. More

by sahwin08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
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