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Team Ford

Edmonton, AB

4.0
1,984 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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1,984 Reviews of Team Ford

June 22, 2019

Wear fancy clothes when you want to talk to anyone Went to see a finance manager about my truck financing question. Ask the front desk, they page once and not gave any instruction after. I sat in fro More

by Ford truck2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda (desk) saturday June 22
Jun 26, 2019 -

Team Ford responded

Hello, We are sorry to hear that you had a poor experience while at Team Ford. But what you were wearing has nothing to do with it. We would never expect our customers to wear "fancy" clothes when they come in. In fact all the staff wears casual shirts and jeans on the weekend. Saturday is finances busiest day, and once they have been paged then next available person will come to help. We are sorry that this took longer than you expected but again what clothes you had on would not have been a contributing factor.

Jun 26, 2019 -

Ford truck2014 responded

Nice that they responded on this public post. But not heard from anyone when I left the same comment on their site. I left my email and even phone number. Not a word. Just shows you how they value comments and complaint when when there is now one else to see it but them. It all goes to the the I don’t give a s$&t section. Action or in action for that matter and not your words speaks to what kind of service you’ll get from this dealership.

June 21, 2019

Salesman was excellent I have had nothing but excellent experiences with Team Ford. The sales and service are friendly and great. Would definitely recommend to anyone. Great More

by Taylor72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rumeet Patel, Joey Jabz
Jul 02, 2019 -

Team Ford responded

Thank you for your review!! We appreciate your business!

June 21, 2019

Victor Kim is a terrible sales man. For most people/ families buying a car is a big purchase and you want to make sure you’re getting exactly what you want for More

by Kk1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Kim
June 19, 2019

Helpful and friendly Tej was very friendly and informative. He was knowledgeable and helpful towards the purchase of my “new to me” Ford Escape. Car shopping is definitely More

by Shannonheigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tej sandhu, Rob Sirianni
Jun 19, 2019 -

Team Ford responded

Hello! Thank you so much for the great review!! We appreciate your business!

June 17, 2019

Excellent Very friendly staff. They will try their best to make your payments as per your budget. I will highly recommend this dealership and this sales person More

by Puneet91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
Jun 19, 2019 -

Team Ford responded

Hello, Thank you for your review, We are glad to hear Sukhi helped you have a good experience while at our store!

June 17, 2019

Great Experience Jeff and the entire sales and finance team treated me kindly and with respect. I would highly recommend them to anyone. If your looking for an honest More

by Brett4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Presant
Jun 19, 2019 -

Team Ford responded

Hello, Thank you for the review! We will pass along your kind words to Jeff!

June 17, 2019

Good customer service I like the atmosphere of the dealership and there dealing with customers I will recommend some in future if someone interested to buy vehicle. Thanks More

by Harry31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sukhi Saini
Jun 19, 2019 -

Team Ford responded

Thank you for your great review Harry!!

June 16, 2019

Very relaxed experience We were treated really well during the process of buying our Explorer. Scott was down to earth and didn't act like a typical car salesman, he acted li More

by jenbault
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gislaine Correia, Scott Hawke
June 15, 2019

Worth it.. We went there unsure to trade in our vehicle but we came out very happy and contented with our new F-150 truck.Trace was simply amazing along with Cor More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sendecki, Corey Dahlman, Trace Thacker
Jun 19, 2019 -

Team Ford responded

Thank you for the great review Jean! Glad to hear our team helped you have a good experience!

June 15, 2019

Great Customer Service I had a great experience with “Jabz” at Team Ford. He was very knowledgeable and got me exactly what I wanted. And Tyler fully explained the details o More

by Samoroz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sendecki, Joey Jabz
Jun 19, 2019 -

Team Ford responded

Hello, Thank you for the great review! Glad to hear Jabz and Tyler helped you have a good car buying experience while at Team Ford!

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