Team Ford

Rob Haley is a total pro I found a vehicle online that I was looking to buy for a commuter as I do sales all across Saskatchewan. I found a vehicle at team Ford that was spac I found a vehicle online that I was looking to buy for a commuter as I do sales all across Saskatchewan. I found a vehicle at team Ford that was spacious enough for all my tools I need and could put a ladder on the roof. I inquired online and within 15 minutes, on a Sunday no less, Rob Haley called me back and told me all about the car. He followed up with a bunch of pictures of the vehicle and carfax report and service history. Rob was upfront about, some blemishes on the vehicle, including minor dings, a broken windshield, and broken fog light lenses. He figured out what it would take to fix all of the above issues and run it through an inspection to insure I would have no issues getting it safeties when I brought it home to Saskatchewan. Being that the vehicle has been discontinued for a number of years they had issues with obtaining new fog lights, but they went to work searching all around and were able to find some aftermarket ones that fit into the stock locations. I made arrangements to fly out to Edmonton. Rob picked me up at the airport, and took me for a coffee as it was early in the morning before the dealership opened. We took the vehicle for a drive and he introduced me to the sales manager, Rob Sirianni, and said I should call him if I had any issues with the vehicle because he was going to the Philippines for a month. I did have an issue when i drove home. As it cooled off i realized the vehicle didnt have heat. When i got home there was no coolant in the reservoir invaded some but still no heat. I called Rob Sirianni and he was cold and have me a real "what do you want me to do about it" vibe. Anyways he said he would talk to the service techs to find out more about the inspection and call me back. Never heard from him again. Sad for a sales manager. Anyways, with the help of Google I was able to determine the problem, and although it may be a short term fix, i was able to get it working again. Very disappointed how the sales manager just blew me off though. I own a business and certainly understand problems can be a good thing if you spend the time to take care of them and create a positive experience. Over a month later Rob Haley was back from his trip and made and reached out to see how I was liking the vehicle and make sure I was happy. Most people dont do follow up calls after the purchase and I really appreciated he took the time, and i know he deserves all the 5 star reviews he receives. So 5 stars for Haley who was a total pro throughout the whole process, and 1 star for Sirianni, who didnt address a minor problem, not even with a call back. More

Good service Is not just business is like start a good friendship , service it was so fantastic definitely recomend to friends with VIP coustumer experience tha Is not just business is like start a good friendship , service it was so fantastic definitely recomend to friends with VIP coustumer experience thank you More

Great place It was awesome people were great and sales took me in open arms and helped solve my issues I am grateful for team and all their efforts It was awesome people were great and sales took me in open arms and helped solve my issues I am grateful for team and all their efforts More

Highly recommended great customer service Mr.Abhi is really know what he is doing.his advice was really helpful for me Which vehicle to choose.Thanks Abhi will love to deal with you in future. Mr.Abhi is really know what he is doing.his advice was really helpful for me Which vehicle to choose.Thanks Abhi will love to deal with you in future. More

Great Service! I bought a new Ford Explorer. Jeff Presant was extremely helpful and knowledgeable. The whole buying experience was easy and the service was great fro I bought a new Ford Explorer. Jeff Presant was extremely helpful and knowledgeable. The whole buying experience was easy and the service was great from the sales staff to management to finance. More

Nice referral program I referred a friend of mine to this dealership and i got referral bonus. My friend got a nice car and i got points on my go card. Thanks Team ford I referred a friend of mine to this dealership and i got referral bonus. My friend got a nice car and i got points on my go card. Thanks Team ford More

Ranger Tej was easy to deal with and was as accommodating as much as he could be when doing the deal for my new Ranger. I would recommend him as being one Tej was easy to deal with and was as accommodating as much as he could be when doing the deal for my new Ranger. I would recommend him as being one of the better salesmen that I have encountered buying vehicles. More

New truck I went to service and my truck had a lot of issues. Jabz called me later that day and ran the idea of a new truck by me. When I got there him and Sukh I went to service and my truck had a lot of issues. Jabz called me later that day and ran the idea of a new truck by me. When I got there him and Sukhi took very good care of me and saved me money out of my pocket. Thank you guys More

Great experience I was looking for a new car, went to Team Ford met Sukhi there. He have vast knowledge about cars he helped me to find a good car on good price. I app I was looking for a new car, went to Team Ford met Sukhi there. He have vast knowledge about cars he helped me to find a good car on good price. I appreciate Sukhi for all his hard work and recommend everyone to visit team ford. Thanks More