Team Ford
Edmonton, AB
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1,987 Reviews of Team Ford
Flash to Bang, great experience. Rob Haley was extrememly friendly and patient through out the entire process. He worked hard to work out a deal that meets my request and ensured I wa Rob Haley was extrememly friendly and patient through out the entire process. He worked hard to work out a deal that meets my request and ensured I was set up for success before taking the truck off the lot. Would recommend this dealership and Rob to anyone looking for a great shopping experience. More
Purchase of a new vehicle Scott Ford was integral in my decision to purchase my 2019 Ford Escape He was fun and knowledgeable and extremely helpful and honest. Mr “jabs” wa Scott Ford was integral in my decision to purchase my 2019 Ford Escape He was fun and knowledgeable and extremely helpful and honest. Mr “jabs” wa san upbeat and amazing young man who made me feel comfortable when I came to pick my baby up!!!! Danny was equally helpful and professional. I appreciate all of the time and effort put into the sale. I love my new vehicle!!!! More
The one Went to Team. Jabz and the team were amazing. The mangers and everyone. Bought 3 trucks there and will continue to and refer everyone i know Went to Team. Jabz and the team were amazing. The mangers and everyone. Bought 3 trucks there and will continue to and refer everyone i know More
Great dealership. Excellent customer service provided by Abhinav Kajrolkar. Great sales team and one of the best ford dealerships in town with great deals on used and n Excellent customer service provided by Abhinav Kajrolkar. Great sales team and one of the best ford dealerships in town with great deals on used and new vehicles. More
Great service and a good shopping experience. Spent an entire day car shopping, and had a difficult stressful time at every dealership until this one. We had enquired about the vehicle, and Robert Spent an entire day car shopping, and had a difficult stressful time at every dealership until this one. We had enquired about the vehicle, and Roberta and Jeff made sure we could look at it the same day for our convenience. They kept us well informed and made the whole process go smoothly. I felt at ease discussing prices and genuinely believed the phrase “pleasure doing business with you”. When we came to pick up the car, it was pristinely clean and it made me feel I was buying new even though it was used. Overall a great experience. I would recommend Team Ford to anyone. More
Over all great experience Great staff and good service , easy to deal with and friendly, answered all questions and got me what I wanted, definitely will recommend to everyone Great staff and good service , easy to deal with and friendly, answered all questions and got me what I wanted, definitely will recommend to everyone in the market for a vehicle. More
Highly recommended great customer service Mr.Abhi is really know what he is doing.his advice was really helpful for me Which vehicle to choose.Thanks Abhi will love to deal with you in future. Mr.Abhi is really know what he is doing.his advice was really helpful for me Which vehicle to choose.Thanks Abhi will love to deal with you in future. More
Great Service! I bought a new Ford Explorer. Jeff Presant was extremely helpful and knowledgeable. The whole buying experience was easy and the service was great fro I bought a new Ford Explorer. Jeff Presant was extremely helpful and knowledgeable. The whole buying experience was easy and the service was great from the sales staff to management to finance. More
Rob Haley is a total pro I found a vehicle online that I was looking to buy for a commuter as I do sales all across Saskatchewan. I found a vehicle at team Ford that was spac I found a vehicle online that I was looking to buy for a commuter as I do sales all across Saskatchewan. I found a vehicle at team Ford that was spacious enough for all my tools I need and could put a ladder on the roof. I inquired online and within 15 minutes, on a Sunday no less, Rob Haley called me back and told me all about the car. He followed up with a bunch of pictures of the vehicle and carfax report and service history. Rob was upfront about, some blemishes on the vehicle, including minor dings, a broken windshield, and broken fog light lenses. He figured out what it would take to fix all of the above issues and run it through an inspection to insure I would have no issues getting it safeties when I brought it home to Saskatchewan. Being that the vehicle has been discontinued for a number of years they had issues with obtaining new fog lights, but they went to work searching all around and were able to find some aftermarket ones that fit into the stock locations. I made arrangements to fly out to Edmonton. Rob picked me up at the airport, and took me for a coffee as it was early in the morning before the dealership opened. We took the vehicle for a drive and he introduced me to the sales manager, Rob Sirianni, and said I should call him if I had any issues with the vehicle because he was going to the Philippines for a month. I did have an issue when i drove home. As it cooled off i realized the vehicle didnt have heat. When i got home there was no coolant in the reservoir invaded some but still no heat. I called Rob Sirianni and he was cold and have me a real "what do you want me to do about it" vibe. Anyways he said he would talk to the service techs to find out more about the inspection and call me back. Never heard from him again. Sad for a sales manager. Anyways, with the help of Google I was able to determine the problem, and although it may be a short term fix, i was able to get it working again. Very disappointed how the sales manager just blew me off though. I own a business and certainly understand problems can be a good thing if you spend the time to take care of them and create a positive experience. Over a month later Rob Haley was back from his trip and made and reached out to see how I was liking the vehicle and make sure I was happy. Most people dont do follow up calls after the purchase and I really appreciated he took the time, and i know he deserves all the 5 star reviews he receives. So 5 stars for Haley who was a total pro throughout the whole process, and 1 star for Sirianni, who didnt address a minor problem, not even with a call back. More
Best car shopping experience! I was very impressed and pleased with the service from Jeff Presant. He made it easy, stress free, and helped me find the perfect vehicle. I greatly a I was very impressed and pleased with the service from Jeff Presant. He made it easy, stress free, and helped me find the perfect vehicle. I greatly appreciate his knowledge and expertise! Thanks again so much, I look forward to doing business again sometime in the future. Jayden C. More









