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Team Ford
Edmonton, AB
1,984 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,984 Reviews of Team Ford
July 17, 2019
Excellent! I am amazed by "Team Ford" i went there quite a few times and they always made sure that I am accompanied quick. But I highly recommend Roberta Brenci I am amazed by "Team Ford" i went there quite a few times and they always made sure that I am accompanied quick. But I highly recommend Roberta Brencic on sales! She is patient and very respectful to your needs and will make sure that you are getting the vehicle that you really like. She is not hard to get in touch with even if she's really busy. Thumbs up to Roberta! More
by Carlo01
Employees Worked With
Rochelle Dendys, Roberta Brencic
July 11, 2019
Very nice and reasonable. Very busy place but for a good reason. Nice people and reasonable prices. Got an okay trade-in on my truck that was a bit low but we were able to get Very busy place but for a good reason. Nice people and reasonable prices. Got an okay trade-in on my truck that was a bit low but we were able to get to a price that worked. More
by samj14
Employees Worked With
Rochelle Dendys, Lilly Uytendaele
July 10, 2019
Very smooth Joey “jabz” was very helpful, told him exactly what I wanted out of the truck and gave me the best deal I could have gotten in the city, nice guy woul Joey “jabz” was very helpful, told him exactly what I wanted out of the truck and gave me the best deal I could have gotten in the city, nice guy would recommend him to anyone buying a new vehicle. More
by Chris420
Employees Worked With
Gislaine, Joey Jabz
July 09, 2019
Amazing servicd I had the pleasure of working with Victor who was my salesperson. Jamie the general manager and Rochelle with finance. They all made me feel super com I had the pleasure of working with Victor who was my salesperson. Jamie the general manager and Rochelle with finance. They all made me feel super comfortable getting into my new Escape. They worked really hard to get the biweekly payment to the price area I was seeking. I was even able to take a vehicle home with me overnight to make sure that it was a good fit! Would definitely go back and recommend to family and friends. More
by Jrobinson4
Employees Worked With
Rochelle Dendys, Jamie Jasman, Victor Kim
July 09, 2019
Great Experience I went in after getting a phone call from your dealership and I dealt with Corie and Lilly and Danny. They were all great to deal with and made the e I went in after getting a phone call from your dealership and I dealt with Corie and Lilly and Danny. They were all great to deal with and made the experience a pleasant one. More
by abonogofski
Employees Worked With
Danny Onaissi, Corey Dahlman, Lilly Uytendaele
July 06, 2019
The experience was comfortable and relaxed. Sarfaraz Kahn made the experience easy and fun. He is very professional and at the same time made the time fun. He went above and beyond to provide wh Sarfaraz Kahn made the experience easy and fun. He is very professional and at the same time made the time fun. He went above and beyond to provide what was the best experience I have ever had when buying a vehicle. I strongly urge anyone who is looking for a car go to Team Ford and ask for him. Honestly everyone at Team Ford are good and after my time there they have a client for life. More
by Grumpyguy2019#
Employees Worked With
Steve Yakimchuk, Rumeet Patel, Jason Ogorman , Jeff Koroluk, Rob Sirianni, Sarfaraz Khan, Adel Mohammad
July 03, 2019
Salesman Awesome!! Finance Terrible! This review has to be 5 stars cause its the salesman's report card not the dealer ship as a hole like really? So if you see 5 stars it only for the sa This review has to be 5 stars cause its the salesman's report card not the dealer ship as a hole like really? So if you see 5 stars it only for the salesman not the dealership. Sales was great makes you feel at home and don't push you into anything but finance will push you into anything and dont take no for an answer. I was there for 5hrs. 2hrs for getting my truck and approval for financing the other 3hrs was with the finance department and it was good to start lady was super nice but once it started to get the extras the pushing started. I asked for only extended warranty but they keep pushing for all these extras that I didn't need like rim and tire care fmpp and so on. I found my self saying no over and over and over again but no one listened. So then she left and then some other guy came in and kept pushing for it as well. I was told how much the total but like I asked for everytime just that my monthly payment would be this much with this and that but all I asked for was the extended frickin warranty. Finally just gave up and settled with the extended warranty with tire and rim and fmpp that I didn't ask for but I found out that I could cancel later on and get a refund. I get the final bill of sale and a truck that costed $38,000 ended up by costed almost $52,000!!! They added $7000 in extras before tax I didn't ask for to my truck and I didn't even get a copy of ANY OF THE SERVICE PAPER NEEDED TO KEEP A RECORD OF IT ALL. I then tried canceling the service after I was finally able to leave just to be ignored by the finance department fir weeks and before you think oh it's just one time my father got a truck that was on sale he got put into a totally different truck then he asked for. The finance department said that he wasn't approved for a $60,000 truck but a $90,000 truck he was approved for but after driving 4hrs to get a new truck that would bring his payments down they put him into a truck he didn't want made his payments higher and made him pay $6500 up front (with money he barely had). It didn't stop there since he had a trade in he had extended warranty and fmpp that can get moved over to a new vehicle from his old one. They charged him anyways and he told them no over and over and over again. They did the same thing to him as me. As they sent in another guy and then push and push. My parents who drove 4hrs to get a truck spend 6.5hrs at the dealership because of finance not listening. They too didn't receive any copies of the signed documents other then the bill of sale. They also charged more for his extended warranty then mine. How does that make sense. I have never had such a shady experience with a finance department in a dealership then I have here! We are still fighting to get our refund and they have been ignoring us so they can push it past 30 days so they don't have to give a refund. Like really I haven't heard from anyone at the dealer about getting anything and I have called left messages and emailed and nothing complete xx. My dad had more success but very little his finance manager (Tyler) replied but was hardly of any help after literally fighting with the guy through email over several days he got his copies of the services but wasn't going to give him the refund. We have had to get our lawyers involved in something that should have been super simple if they weren't so greedy. I can only say is the Jeff was my salesman and he was great didn't push tried to find the best truck for me at the best price and was really laid back. Finance was very nice but very pushy and at the end of the day made my payment go from $500/month to over $700/month. So thank you very much to him and finance can go stick it. My advice get a financing from someone else and not through them. More
by Tturcotte
Employees Worked With
Rochelle Dendys , Rochelle Dendys, Rumeet Patel, Jeff Presant
June 29, 2019
Flash to Bang, great experience. Rob Haley was extrememly friendly and patient through out the entire process. He worked hard to work out a deal that meets my request and ensured I wa Rob Haley was extrememly friendly and patient through out the entire process. He worked hard to work out a deal that meets my request and ensured I was set up for success before taking the truck off the lot. Would recommend this dealership and Rob to anyone looking for a great shopping experience. More
by simws0207
Employees Worked With
Jason Ogorman , Rob Haley
June 28, 2019
Great service and a good shopping experience. Spent an entire day car shopping, and had a difficult stressful time at every dealership until this one. We had enquired about the vehicle, and Robert Spent an entire day car shopping, and had a difficult stressful time at every dealership until this one. We had enquired about the vehicle, and Roberta and Jeff made sure we could look at it the same day for our convenience. They kept us well informed and made the whole process go smoothly. I felt at ease discussing prices and genuinely believed the phrase “pleasure doing business with you”. When we came to pick up the car, it was pristinely clean and it made me feel I was buying new even though it was used. Overall a great experience. I would recommend Team Ford to anyone. More
by moorehr
Employees Worked With
Roberta, Jeff Presant
June 28, 2019
Over all great experience Great staff and good service , easy to deal with and friendly, answered all questions and got me what I wanted, definitely will recommend to everyone Great staff and good service , easy to deal with and friendly, answered all questions and got me what I wanted, definitely will recommend to everyone in the market for a vehicle. More
by Dano
Employees Worked With
Mitchell Ogorman, Olga Gavrilov, Rob Sirianni
