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Team Ford

Edmonton, AB

3.9
1,985 Reviews

3304 91 St NW

Edmonton, AB

T6N 1C1

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1,985 Reviews of Team Ford

July 01, 2021

2020 EcoBoost f150 lariat 502a.The team here really 2020 EcoBoost f150 lariat 502a. The team here really went the extra mile to make sure that I was completely happy with my truck. There were a few m More

by Ron Ponte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will,, Thomas Slaney
Jul 06, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a review. We appreciate your business!

June 30, 2021

I chat many times with Amin to get always more info and he kept being very kind and patient with me in answering all my questions. He was very open to my concerns about the price and always came back to me More

by Johanne Turbide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin
Jul 06, 2021 -

Team Ford responded

Hi there! Thank-you for taking the time to leave us a 5-star review. We appreciate your business!

June 24, 2021

Dealership was great. Dreighton was very knowledgeable about the vehicle we were interested in. Sales manager and staff were courteous. We would recommend this dealership to anyone. More

by Tebark59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dreighton, krystal hawke
Jun 24, 2021 -

Team Ford responded

Hi there! Thank-you for leaving us the 5-star. We appreciate your business and look forward to seeing you next time!

June 24, 2021

Team Ford is the one of the best Dealership ever, Easy process, Friendly staff. Sale team, from Dylan is amazing knowledgeable & great person More

by vancitysai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Jun 24, 2021 -

Team Ford responded

Hello! Thank-you for sharing your amazing experience with us! We appreciate your business and look forward to seeing you next time!

June 20, 2021

My Brother resides in Edmonton, I was moving up North and he recommended that I buy a car from Teamford rather than bring on from Ontario. I got a Ford Escape 2015 used. It came with winter tyres and the sum More

by Olumighty
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rumeet Patel, Julio Derosa
Jun 22, 2021 -

Team Ford responded

Hi there, we are very sorry to hear about your less then ideal experience here. I would love to chat a bit more about what happened and work towards a resolution with you. Please feel free to reach out to me at 780-462-8300 EXT 12204 or by email at khawke@teamford.ca. -Krystal (Guest Relations Manager)

June 17, 2021

Do not recommend buying a vehicle from this dealership. Was lied to by the sales department on several aspects of my second deal with them. Customer relations and appreciation was terrible. Honourable ment More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammed , Leonard Meyer, Dornel Clarke
Jun 22, 2021 -

Team Ford responded

Hi Matt, we are very sorry to hear about your less then ideal experience here. I would love to chat a bit more about what happened and work towards a resolution with you. Please feel free to reach out to me at 780-462-8300 EXT 12204 or by email at khawke@teamford.ca. -Krystal (Guest Relations Manager)

June 14, 2021

Would recommend but be cautious when signing because they will tell you something is included in the price but actually charge you extra for it. More

by Mtwist12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sendecki
Jun 24, 2021 -

Team Ford responded

Hi there, we are sorry to hear you didn't have a 5-star experience here. Please let us know how we can make this right with you. Our Guest Relations Manager - Krystal - would love to chat with you if you have a moment. Please contact her at 780-462-8300 EXT 12204 or by email at khawke@teamford.ca. We look forward to speaking with you and earning back your trust.

June 09, 2021

Tej Sandhu is a good person with good knowledge of the vehicle he sells.He was the only person who worked hard for us to get the truck. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tej Sandhu
Jun 10, 2021 -

Team Ford responded

Hi there! Thank-you so much for taking the time to leave us a 5-star review. We appreciate your business!

June 07, 2021

Dylan Wilkins did an amazing job finding me the right truck at the right price! He is a true asset to Team Ford Keep smiling More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Wilkins
Jun 07, 2021 -

Team Ford responded

Hi George! Thank-you for leaving us a 5-star review! We appreciate your business and look forward to seeing you at your next visit.

May 18, 2021

HAVE HAD NOTHING BUT ELECTRICAL ISSUES WITH OUR F150 SINCE BUYING FROM TEAM FORD. THE BATTERY WILL NOT HOLD A CHARGE LONGER THEN 4 MONTHS. THEY CLAIM NOTHINGVIA EVER WRONG. THEY ALSO SOLD US THE WRONG W More

by Rabadaddy33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Jasman, Tyler Sendecki, Mike Shipley, Dennis Vallada, Leonard Meyer, Matt Parsons, Rumeet Patel, Rob Sirianni, krystal hawke
May 18, 2021 -

Team Ford responded

Hi Adam, Our number one priority is giving our customer nothing less then a 5-star experience. We are very sorry that we fell short of that. We would like to chat a little more about what happened and work towards a resolution with you. Please reach out to us at khawke@teamford.ca or by phone at 780-462-8300 EXT 12204. We look forward to hearing from you!

May 18, 2021 -

Rabadaddy33 responded

Thays a lie Krystal becUse I callef and left you a message already. I also opened a file with Ford Canada and Team Ford still refused to do anything and got beligerent after bringing all this to their attention. I will not go away quietly

May 19, 2021 -

Rabadaddy33 responded

How can you come online and play games when I clearly called you yesterday and today, left messages to try and deal with the matter to which none of my calls were returned...

May 19, 2021 -

Rabadaddy33 responded

For the record. I HAVE STILL NOT RECIEED A CALL BACK FROM THIS FORD REPRESENTATIVE WHO CLAIMS TO WANT TO FIX THE SITUATION

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