An ad on Auto Trader led to a link to the Team Ford Website.
Team Ford website was easy to navigate. The prices and Window Sticker/ info on the vehicles makes it easy to compare various vehicles.
After browsing the site, I clicked into the on-line chat. Chatted with "Cody" (I believe) who quickly asked what questions I had, and asked if a sales rep could call me? Yes.
"Internet Manager" Rob Haley phoned shortly. We discussed the numerous questions I had. We were both looking at Window Stickers at the same time while comparing other vehicles.
Through both phone and email we came to an agreement re purchasing the vehicle (same day).
And I put down a phone deposit.
My wife and I drove from Calgary to Edmonton Friday to confirm and purchase the vehicle. Rob was most helpful and patient with showing us the accessories and through the test drive. We finalized the paperwork and I put another $4000 down on the vehicle (via master card), to hold the vehicle until the following Tuesday or Wednesday. I had unexpectedly needed more time for my bank to produce a wire transfer and/or Draft.
With Bank Draft in hand, my wife and I drove again to Edmonton Tuesday to finalize the vehicle's purchase. Rob, again was patient and thorough, showing us a few more details with the vehicle while setting up and syncing our phone to the Nav system.
Buying a vehicle long distance turned out exactly as my wife and I had hoped, thanks to the Team Ford's internet system, and the follow up and follow through with Rob Haley.
Dennis and Sherry