Sunshine Mountain Ford Lincoln

Overall, I was very impressed with the dealership. All the staff that I encountered; the chap in the courtesy car, the guy in service and the cashier were all very friendly and helpful. There was even so the staff that I encountered; the chap in the courtesy car, the guy in service and the cashier were all very friendly and helpful. There was even someone there to open the door for me when I arrived! Life is stressful at times - and with my experience with Steve Marshall Ford it shows that there is someone out there that it trying to make your day just a little bit better. More

Upon entering the service dept. I was met by a friendly young man who inquired as to my name. Upon giving him this, I was introduced to a service underwriter who proceeded to take the information regarding young man who inquired as to my name. Upon giving him this, I was introduced to a service underwriter who proceeded to take the information regarding my service work. The procedure was done quickly and in a very friendly manner, & was correct to the point from my call in setting up my appointment. The work was done in a timely manner. The young man who was greeting cusomers is a nice touch from the dealership More

My experience with Ryan Fire and Steve Marshall Ford was excellent. I truly felt that my expectations were met and my concerns were taken seriously. My truck is awesome and I plan on returning when it's tim excellent. I truly felt that my expectations were met and my concerns were taken seriously. My truck is awesome and I plan on returning when it's time for another vehicle. More

I have a non ford vehicle and I take it to ford to have it serviced. I never feel like I am being ripped off and I always receive the best service at every step of the way. Great job team Steve Marshall Fo it serviced. I never feel like I am being ripped off and I always receive the best service at every step of the way. Great job team Steve Marshall Ford. The next vehicle i purchase i will be going to Ford to purchase it. Thanks again. Another happy Customer. More

I found the staff at Steve Marshall to be efficient and responsive. They knew the type of vehicle I wanted and made sure I got it at my specified price point. responsive. They knew the type of vehicle I wanted and made sure I got it at my specified price point. More

I was pleased with the Service personel because they listened to what I had to say, and proceeded on that basis. I felt they didn't just give me lip service and do whatever they wanted to. listened to what I had to say, and proceeded on that basis. I felt they didn't just give me lip service and do whatever they wanted to. More

I want to first send a big thank you to Stephanie. My wife was here alone and the Expedition was dead in the garage. Stephanie was absolutely wonderful in providing my wife Michele with assistance and so wife was here alone and the Expedition was dead in the garage. Stephanie was absolutely wonderful in providing my wife Michele with assistance and solution to get her mobile again. It is just great to have someone like Stephanie to call when there is trouble and I’m away. Please pass this THANK YOU to her for us. We are regular customers to Steve Marshall and have always rated the above criteria as great. Ken and Michele Keenan. More

The very best dealership I have ever used for service needs.They are extremely helpful and knowledgeable about my vehicle needs. Also prices are reasonable (lowest price quoted for brake repairs)I am lea needs.They are extremely helpful and knowledgeable about my vehicle needs. Also prices are reasonable (lowest price quoted for brake repairs)I am leaving Nanaimo and will have a difficult time finding a dealer in Edmonton that compares to Steve Marshall Ford. More

I'm always treated with great respect. I'm always made very comfortable and asked if there is anything they can get me. This is because I usually choose to stay at the dealership until the vehicle is rea very comfortable and asked if there is anything they can get me. This is because I usually choose to stay at the dealership until the vehicle is ready. This particular time I was there for 6 hours plus. I just read, had coffee, took advantage of the lunch counter and had a delicious burger. I could have taken advantage of the shuttle if I wanted but I was quite content to stay where I was. The seating is comfortable and the atmosphere pleasant. More

I can not rave loudly enough about the service department at Steve Marshall Ford in Nanaimo, BC. I have dealt with them 3 times since I purchased my pre-owned 2004 Ford Freestar. Twice was by appointment at Steve Marshall Ford in Nanaimo, BC. I have dealt with them 3 times since I purchased my pre-owned 2004 Ford Freestar. Twice was by appointment, and once when we were in need of a flat tire repaired. All three times, I was treated extremely well, the staff was knowledgeable and friendly, the service quick, and the prices were very reasonable. I will be bringing my van back to Steve Marshall Ford's service department for as long as I own it. More