Summit GM

After a failed service appointment was contacted by a Leslie Strome and told to call her any time I required service again. Keep in mind this was the 3rd service appointment that was terrible. Called and Leslie Strome and told to call her any time I required service again. Keep in mind this was the 3rd service appointment that was terrible. Called and was forwarded to Leslie 3 time each time no answer and no returned call after leaving messages. Truck was in for a service at the end of April and I complained of a ticking noise. Had a multipoint vehicle inspection done and yet they tell me there is no issue. A week later it gets even worse. So I dig in and find the issue. Never felt like a dealer cared less than this one. Asked to speak to service manager and was put on a line that effectively ended the call. More

Cary quite honestly went way above and beyond for us. He is much more than your average “used car salesman”. We were unsure what to expect dealing with someone long distance but we were pleasantly surprise is much more than your average “used car salesman”. We were unsure what to expect dealing with someone long distance but we were pleasantly surprised. He is more concerned about the clients happiness than the sale itself. Highly recommend A+. More

I call for oil change, 2 vehicles ahead, still waiting 55 minutes later. Slow, see staff walking around inside. Last time I come here, receptionist said about 30 minute wait, after waiting 15. Not impressed. minutes later. Slow, see staff walking around inside. Last time I come here, receptionist said about 30 minute wait, after waiting 15. Not impressed. Still waiting 1 hour and 5 minutes. Finally in after 1 hour 22 minutes wait, advisor was defensive of Receptionist. Not interested in listening to the Customer. complains about miss information. Was a frustrating experience, and just became negative to Summit GMC.. More

We would like to commend Steven Crocker for really stepping up to help is out after a few hiccups with our newly purchased vehicles. We were initially a little upset with the issues that arose but St stepping up to help is out after a few hiccups with our newly purchased vehicles. We were initially a little upset with the issues that arose but Steven and Trevor both stepped up and made things right. A little goes a long way and we will continue to support this local dealership. More

Summit has earned a new customer today. They helped me when I really needed it. I will drive 4 hours from Cold Lake to Summit to make my next deal.Thank you for getting back on the road. when I really needed it. I will drive 4 hours from Cold Lake to Summit to make my next deal.Thank you for getting back on the road. More

Glen is a great person to work with I've even sent friends to him and they have been able to make a deal. Great guy and willing to help friends to him and they have been able to make a deal. Great guy and willing to help More

Recently bought a new Tahoe from Summit our sales person Nick was very professional and knowledgeable. I sent my husband first to look when we showed up after together Nick had gone home, but when he found Nick was very professional and knowledgeable. I sent my husband first to look when we showed up after together Nick had gone home, but when he found out we were there he came back on his own time. He made purchasing this vehicle a walk in the park, Nick went out of his way to try and find everything I was looking for. He followed up days later even taking the time to ask how I was enjoying it ! I recommend Nick to whoever wants to have great experience with the best price in town! More

Kick ass ladies running this service department! Keep up the super service girls!!! Quick and efficient even though it was busy. There were kids in vests cleaning up the breezeway. Thanks for the goo Keep up the super service girls!!! Quick and efficient even though it was busy. There were kids in vests cleaning up the breezeway. Thanks for the good experience. More

Disappointing,very poor communication,overpriced Called in @ 7:30am to schedule appointment 10:00 appointment made and told will diagnose/repair same day if vehicle is here by 12:00 and would infor Called in @ 7:30am to schedule appointment 10:00 appointment made and told will diagnose/repair same day if vehicle is here by 12:00 and would inform me of their findings prior to doing any repairs Vehicle arrived well before 10:00am I called in at approx 2pm because hadn't heard from them with diagnosis Informed that laws had changed and needed to give written or verbal consent before any work could be done (apparently have vehicle towed there,scheduling a 10:00 appointment was not consent enough) since first employee failed to “time stamp” my authorization to diagnose from the original telephone conversation at 7:30 . Then informed it would be a minimum $245/hr to diagnose. I informed them the error code was P1682 She replied with “Thanx but we will diagnose it properly “ So after 2pm vehicle still not diagnosed I will update review as i am further let down or lied to or further taken advantage of More