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Summit GM

Fort McMurray, AB

2.6
115 Reviews

530 MacKenzie Blvd

Fort McMurray, AB

T9H 4C8

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Showing 115 reviews

December 22, 2016

An Hour and a Half for "Quick Lube" with an Appointment Recently had a company truck booked in for an oil change that took 1.5 hours with an appointment. Don't believe the Quick Lube hype on their website. More

by Shanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unkown, no name for "Service" advisor.
Jan 03, 2017 -

Summit GM responded

At Summit we really appreciate your feedback and I can assure you that we will use this situation to do what we can to improve the experience for all of our customers. I do apologize for not meeting your expectations on this visit. We know that a clients time is valuable and try to show that in our dealings everyday. I would really like to discuss this with you at your convenience. My name is Trevor and I am the Service Manager for Summit GM. Although Customer Service is our number 1 goal, sometimes opportunities arrive for us to improve a customers experience. I hope to have the chance to show you that. We do have WIFI at Summit GM. Thank you for your feedback though because we obviously need to make it more known through signage and informing our customers on logging in. Because of your feedback we are evolving in an attempt to make every customer experience at Summit GM and good and memorable one. Thank you for helping us. Trevor Gatzke Service Manager Summit GM

June 15, 2016

Awful welcoming for a walk in customer I went to this place to see some vehicles. They were looking basicly uninterested. I felt they hesitate to show their vehicles and give information ab More

by inspector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember.
April 07, 2016

Very good service We've been buying our vehicles from summit gm (Alberta mother products) for a lot of years. The sales person (Phil Evens) has always been very good; f More

by toquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Evens, Kim Coish
March 07, 2016

excellent staff and service hands down the service and sales staff are the best i've ever dealt with, the service department is friendly and efficient and the sales staff goes ou More

by tinknocker123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
karl ,wiscomb
January 31, 2016

very good Summit GM were very helping and friendly. Shawn made you feel that you and your business was important. Also there service has been very good. More

by James R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Pilgim
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