Summit Ford

Completely Satisfied I bought two F150s from Summit. Adam found the truck I wanted and brought it in for me. I am completely satisfied with the sales process. I had a k I bought two F150s from Summit. Adam found the truck I wanted and brought it in for me. I am completely satisfied with the sales process. I had a kid scratch my new truck with his bike handle. Shawn...Summit's auto body shop manager...kicked xxx at fixing the damage. Showroom condition. Thanks Summit! More

Horrible customer service John and Manny at the service desk are awesome, very positive customer oriented and they represent Ford with pride. However, there is one service guy. John and Manny at the service desk are awesome, very positive customer oriented and they represent Ford with pride. However, there is one service guy. MICHAEL GARFINKLE That in a score from 1-10... I would give him a (-36) . Last year I had my engine on my F150 blown and he wouldn't take the car on a Saturday and also he refused to give me a rental. (I have a full tricare warranty which covers it) So I went to get a rental on my own. When I said I was going to tell him how o feel on a review, only then, Michael gave me a voucher to cover the rental car. However one bad apple shouldn't ruin how professional the rest of the Ford team is. This year, when I swap my winter tires, which I keep in the tire hotel the same guy Michael gave me a lip service when they forgot to calibrate the LH Front tire sensor the day before. I had to go back the next day and Michael had me waiting just to compensate for their mistake. Another lady had to come out and called a technician to calibrate the tire sensor which took only 20 seconds. The Manager of this Ford Dealership needs to train Michael to deal with customers. In the end he is the one representing Ford. More

The best This is such an amazing place! Very friendly and welcoming place to be. Me, my family and all my neighbours all go here for sales and service now! Sa This is such an amazing place! Very friendly and welcoming place to be. Me, my family and all my neighbours all go here for sales and service now! Sales team is absolutley amazing, knowledgeable, and friendly. More

WORST PEOPLE AROUND the vickers brothers are incapable of communication and displayed discriminatory tendencies like our business was unwanted, if this is the type of own the vickers brothers are incapable of communication and displayed discriminatory tendencies like our business was unwanted, if this is the type of ownership ford enlists we will never buy another More

Never buy any car from here such a pathetic I bought ford mustang 2017 in oct and i paid them 50000 dollars for such a garbage mustang First month it started problems with seats and week later I bought ford mustang 2017 in oct and i paid them 50000 dollars for such a garbage mustang First month it started problems with seats and week later stress mark on windsheild and rear window didnot seal properly First they said it isnot under warrantyand i said i have 5 years bumper to bumper warranty they were like we only cover till 20000. Thats rediculed These are theif who xxxxx you in days by legal ways Never recomend this dealship More

What a difference a day makes!!! My car had to be taken in for a new automatic clutch. I took it in the evening before my scheduled appointment and received a rental car. My car was f My car had to be taken in for a new automatic clutch. I took it in the evening before my scheduled appointment and received a rental car. My car was fixed and now runs like a charm - no more jerky motions when accelerating after stopping.Thank you so much, one day at Summit and my car runs like a charm. Cyndy Rowlands February 17, 2017 More

Customer base branch not only a dealer I tried different ford dealers for 3 weeks and I had a great experience with summit and especially with sales representative, Amit Patel. He helped me I tried different ford dealers for 3 weeks and I had a great experience with summit and especially with sales representative, Amit Patel. He helped me to find and buy the car which I always wished to have. He is friendly, helpful, and completely professional in his job and take care of everything even after the sale. Summit has an excellent management team. The manager, Joe Jadek, has a respectful personality and spent lots of time to explain everything about my new car. I always suggest summit to everyone who is looking for a customer base branch not only a dealer. More

Price + Effort = Excellence I had a very good experience purchasing the car from this dealer. I was communicating with Brett Vickers who was more than helpful, all emails and co I had a very good experience purchasing the car from this dealer. I was communicating with Brett Vickers who was more than helpful, all emails and communications with him were informative and quick. Brett did everything he could to make my experience enjoyable. He took the time to sit with me and explained everything I wanted to know, answered all my (many) questions even after we already completed the purchase. The price was adjusted several times by my request to compete with offers from other dealers. Eventually I received an offer which other dealers were not able to compete with. I can definitely say that my experience at Ford Summit was one of the best shopping experiences I had and I will definitely recommend this dealer to others. Thank you Brett for the extra effort and for everything else. More

thought I bought a car I tried to buy a used car from this dealership. Stayed late to get to a deal that I thought was good for both sides. I was told the day manager would I tried to buy a used car from this dealership. Stayed late to get to a deal that I thought was good for both sides. I was told the day manager would have to approve and I would get a call the next morning. Tried to connect with the associate the next day and kept getting, "call you right back". Our next conversation was him telling me he just sold the car to someone else. I was strung along for a day while he worked another buyer to eek out a few more bucks for his dealership. I suppose that's his job, but he did it, in my opinion, unethically . More