Subaru of Nanaimo

My family and I had excellent service from Richard Charley, who did everything possible to make a physically challenged senior comfortable. There was no pressure, but he was informed and obliging maki Charley, who did everything possible to make a physically challenged senior comfortable. There was no pressure, but he was informed and obliging making us all totally impressed. More

We were new to Subaru, when we met Richard. He was most helpful, personable, human and sincere. We are now a year into our second leased Forester Limited, and have been impressed by his willingness to en helpful, personable, human and sincere. We are now a year into our second leased Forester Limited, and have been impressed by his willingness to engage us even after the “sale” was completed. He helped us figure out what we needed as compared to what we wanted. No pressure. When we brought it in for routine service, Both Richard and Hasan (service) took time to chat, actually engage, and share helpful information. Richard shared his excitement about a new model coming up soon. Honest and hard working. More

I've just purchased a new Ascent. This is the second Subaru in our family and I am more than pleased with it's design, workmanship and technology. Richard was once again, polite, knowledgeable and prom Subaru in our family and I am more than pleased with it's design, workmanship and technology. Richard was once again, polite, knowledgeable and prompt with answering our questions and providing us with all the necessary information we needed to make our decision to buy a 2nd Subaru. More

I can't say enough amazing words about this dealership and specifically one of their sales people, Levi! I called Levi in a panic, needing to buy a car off the lot the same day within a very tight budget! and specifically one of their sales people, Levi! I called Levi in a panic, needing to buy a car off the lot the same day within a very tight budget! Levi went above and beyond to find me a car, schedule me in for financing and have me driving off the lot within a few hours. Another major thank you to the financing person, Lisa, who squeezed me in to a tight schedule! They truly went above and beyond, were friendly and helpful the entire time, and stayed long past their scheduled hours. This dealership has gained customers for life with my entire family and I recommend them to everyone! More

Never had a salesperson turn their back on me and walk away. Such rudeness and disrespect. A shame: he was quite knowledgeable about his product and refused to bad-talk the opposition. Apparently my tr away. Such rudeness and disrespect. A shame: he was quite knowledgeable about his product and refused to bad-talk the opposition. Apparently my trade was not worth his while but in his defense he was busy delivering a car to another couple. Oh well: Mazda seemed quite happy to consider my trade so it's a CX-5 GT for me. More

A week ago I have purchased my Crosstrek from Richard who was patient with me, explained all features of the model, was professional and knowledgeable. Plus I liked his humour and understanding of my old age was patient with me, explained all features of the model, was professional and knowledgeable. Plus I liked his humour and understanding of my old age. The revealing of my vehicle was very surprising, organized and I am a proud owner of my second Subaru. Could not ask for better service! More

Richard from Subaru of Nanaimo helped me purchase my Subaru Crosstrek yesterday. He was great, friendly and very helpful! Love my new car. I will be spreading the word on Subaru of Nanaimo and Richard. Subaru Crosstrek yesterday. He was great, friendly and very helpful! Love my new car. I will be spreading the word on Subaru of Nanaimo and Richard. Thanks so much More

Richard, Shelby and Robin...Excellent , friendly , caring in their service given to me on Apr.22/21. Couldn't have asked for better service as I got Subaru's best team. Shelby.. thank you for taking the tim in their service given to me on Apr.22/21. Couldn't have asked for better service as I got Subaru's best team. Shelby.. thank you for taking the time to explain what was happening with my car throughout its service time. Robin.. thankyou for going that extra mile for my battery issue. And Richard, what can I say.. You are the best and Subaru is lucky to have such a dedicated, knowledgeable salesman. Even after buying my Outback 2 1/2 years ago Richard is still my "go-to-guy" for any problems that arise and if he can't solve my issues he finds someone in the dealership that can. Without a doubt Richard Charley has sold me on Subaru for life! Thankyou to all the members in that dealership that dealt with my car issues last week... so glad I had you guys in my corner. More

My husband and I have now purchased our 4th Subaru and the Nanaimo Subaru sales representative Levi Lamash was our best sales experience. He was very professional and helpful. His knowledge of the vehi the Nanaimo Subaru sales representative Levi Lamash was our best sales experience. He was very professional and helpful. His knowledge of the vehicles was excellent and the service received was superior. We love our new 2021 Outback. Thank you everyone at the Nanaimo Subaru. More

My wife and I have purchased 3 Subaru's from salesman Richard Charley and what can I say, he's the most professional, high integrity salesman I've had the pleasure of working with. He's always got yo Richard Charley and what can I say, he's the most professional, high integrity salesman I've had the pleasure of working with. He's always got your best interest at heart and he's got this ability to immediately put you at ease when purchasing your next vehicle. There is no doubt that Subaru is one of the best, most reliable vehicles out there, but it's ultimately the salesman who will convey the positives in a clear, concise manner and this is what Richard is all about. He's the best there is, and it's obvious he loves what he does and the people he helps. I've referred many people to Richard simple because of my experience with him. Well done, Richard! More