Altaf followed all the proper steps. He checked if there is any outstanding recall, offered me the estimate for the service. Altaf recommended extra services, but leave to me to decide. He kept me informed about service progress, consulted me about shuttle pick up time. Altaf went through the bill me, we did walk around before he handed me the key. He is very polite and respectful, gives me the family feeling. Let me feel proud of the Subaru brand, Subaru product and Subaru service. Thank you very much Altaf.