Quite possibly one of the worst sales experiences of my life. If I could go back, I would’ve brought my business elsewhere. As soon as the sale was finalized, Malcolm Hare just vanished and stopped responding to the issues with the brand-new jeep Wrangler. Finally, was able to bring it to the service department, I had to bring it back three times and all three times they needed to keep it for two nights. Not to mention they didn’t even have the part to fix the issue. Decided to give them one last chance so I enquired with Malcolm about a soft top and their pricing was close to double for the same soft top at the Aurora location. The install was quoted as $500 vs $223 at Aurora as well. Go somewhere else, this place should be permanently closed down.