Stony Plain Chrysler Ltd

The people there were very helpful and respectful Brought my vehicle there and the customer service was very good. They were very honest and helpful and very fast. I dealt with the service manager and Brought my vehicle there and the customer service was very good. They were very honest and helpful and very fast. I dealt with the service manager and he did everything there to make wanna bring my vehicle back. Satisfied with the service thanks More

Worst after purchase experience I have ever recieved After what I would call an excellent buying experience I was quickly educated on the realities of dealing with Stony Plain Chrysler. They are all smil After what I would call an excellent buying experience I was quickly educated on the realities of dealing with Stony Plain Chrysler. They are all smiles before you sign your deal but when you are looking for help with service or manufacturers deficiencies, the smiles quickly turn to ridicule and arrogance. I bought a new truck less then 6 months ago and it has roughly 10000km on it. I paid over 45k for this truck. The drivers side seat is all frayed and is coming apart. I brought this vehicle back to the dealership for service and was told that this is my fault for sitting in the truck with Jeans on. I certainly was not made aware before I purchased the vehicle that this truck is only for people who dont wear pants. I tried to reason with the management team but was ridiculed and made to feel like I was trying to take advantage of the dealership. Ultimately I was told they would not help me out and that and I quote "It wont get much worse over the next two years" (if you can believe that) BUYER BEWARE - Find a different dealership and manufacturer. More

Pays to Shop Around So my front driver side turn signal bulb burnt out. I called the Chrysler dealership in Spruce Grove and talked to the Service manager about changing So my front driver side turn signal bulb burnt out. I called the Chrysler dealership in Spruce Grove and talked to the Service manager about changing the bulb out. He quoted me $30 plus the price of the bulb. Yikes. So I called Stony Plain Chrysler and they said bring it in, no charge other then price of bulb. Free install and $3.55 for the bulb. Who am I going to bring my Chrysler to from now on....Stony Plain Chrysler for sure. More

Dream Truck As I drove to Edmonton I saw a beautiful black lifted Sport Rebel. Made a good deal with Jourdain and now I own.Very Happy. As I drove to Edmonton I saw a beautiful black lifted Sport Rebel. Made a good deal with Jourdain and now I own.Very Happy. More

Worst Service Experience This has taken me a week or so to write because I am so angry and disappointed with my experience. I took my jeep in to get a transmission put in at This has taken me a week or so to write because I am so angry and disappointed with my experience. I took my jeep in to get a transmission put in at Stony Plain Chrysler. That meant I had to leave my jeep there to be fixed. That being said, I went in to go pick it up and noticed that someone had backed into my front end with a trailer hitch. I brought it to the attention of the lady working in service. She took pictures and tracked down the service manager to show. Long story short, I was informed that their parking lot is like a "Walmart Parking Lot" if a customer backs into my vehicle and does not notify anyone it's not their issue talk to my insurance company. Than I was sent on my way. xxx. I trusted my vehicle in your hands to fix. Now I have a new transmission but my rad is bent and leaking. Not driveable once again. How can you justify this? More

Absolutely Amazing!!!!!! Went in there to get a Dodge Journey for my dad this was what he wanted since his truck got stollen a month and a half before and there was no word on Went in there to get a Dodge Journey for my dad this was what he wanted since his truck got stollen a month and a half before and there was no word on where it was. He needed a transport vehicle since we were always in the city due to his stage 4 cancer. Evan went above and beyond to find the one that was going to be right for us. I have never bought a vehicle before my dad was always there he made me feel like family and that’s what I wanted in a dealership. When I came to pick up my vehicle it was my birthday and they made it extra special with balloons. I will never forget that. Thank you from the bottom of my heart you made my experience so much better. Keep up the fantastic job and go and see Evan. More

Amazing customer service So I took my truck to a different dealership. After I picked my truck up, I realized my back up cam wasn't working. So other dealership was rude and b So I took my truck to a different dealership. After I picked my truck up, I realized my back up cam wasn't working. So other dealership was rude and basically told me it wasn't their fault. I took my truck to stony plain. They fixed the problem that the other dealership caused. They didn't even charge me for it. I highly recommend stony plain dodge. Best dealership I've ever been to by far. All the staff is amazing and will bend over backwards to help when they can. More

Amazing dealership! These guys are phenomenal. We called looking for a very specific vehicle and they went above and beyond on their search for us. First time we walked i These guys are phenomenal. We called looking for a very specific vehicle and they went above and beyond on their search for us. First time we walked in there was multiple gentlemen greeting us and willing to help. They were so quick and efficient. Also I'd love to add they treated our toddlers as their own and actually tended to them with balloons etc first before we sat down with them. I would never hesitate to recommend them they've blown our expectations out of the water after precious experiences with other dealerships. More

Well worth the time One if not the best vehicle buying experience we have had. Derrick made our purchase excellent and relaxing. He listened to all of our questions and r One if not the best vehicle buying experience we have had. Derrick made our purchase excellent and relaxing. He listened to all of our questions and requests and offered solid advice. Darryl in the service department fulfilled and delivered everything we requested. We will be back to buy our next vehicle. Thank you so much Ron & Elizabeth More

I was in there on aug 14 wait 10 min at parts and part man c I was in there on Aug 14 wait 10 min at parts and man was sit at counter talk on phone would not recognize I was there . I hope he doesn't treat all y I was in there on Aug 14 wait 10 min at parts and man was sit at counter talk on phone would not recognize I was there . I hope he doesn't treat all your customers that way it was around 5.12 in after noon that last time I dealing stony plain Chrysler More