Stockie Chrysler Dodge Jeep Ram

TROTTLE BODY FUEL INJECTOR SERVICE - BillW Dean Myers' Waterloo Dodge most recent service on our vehicle was a routine oil change servicing and on their recommendations, a throttle body cleanin Dean Myers' Waterloo Dodge most recent service on our vehicle was a routine oil change servicing and on their recommendations, a throttle body cleaning and fuel injector flush. We've never been disappointed with the results of the work that has been performed at this dealership. Its always done on time and since this work was completed, our fuel economy has bee very good. More

i will NEVER go back. I took my vehicle to be fixed due to a major leak. After $2,000 in repairs, a trip to visit family turned into the leak NEVER having been repaired, l I took my vehicle to be fixed due to a major leak. After $2,000 in repairs, a trip to visit family turned into the leak NEVER having been repaired, leading to the car overheating and catching on fire. I had a 1 year old in the car... never again will I trust them with a vehicle. More

BRAKE SERVICE - BillW Dean Myers service advisers have consistently recommended annual brake servicing and this spring was no exception The work has always been well done Dean Myers service advisers have consistently recommended annual brake servicing and this spring was no exception The work has always been well done with a significant improvement in braking performance and extended brake pad life. Last week the work was done within the time that we needed to pick it up and the cost was as quoted. The shuttle driver was punctual and a pleasure to talk to both times. Also thanks to Sarah at the desk and your service tech who promptly came out to re-torque the wheel lug nuts again a few days later. Well done. More

Purchase of the Sym Tech rust proofing I have a 2008 Jeep that I purchased the full protection with a life time warranty. Staff errors from communicating the record keeping of the annual c I have a 2008 Jeep that I purchased the full protection with a life time warranty. Staff errors from communicating the record keeping of the annual check up was not to be concerned about as there is a trust factor, they will record it. As years have passed staff have changed more inconsistencies on what was covered or not also became apparent. Unfortunately the rust proofing product did not work well as there is significant rust emerging. The dealership is unwilling at any level to stand behind the solution they sold me 8 years ago. If you do business with them get a document for any and everything. I won't be doing business with them for my next purchase. Buyer beware. Learned my lesson. Ted More

What an AWESOME car buying experience!!! I have to say this was the best car buying experience I think I have ever had. Dave the salesmen was an absolute pleasure to deal with, there was no p I have to say this was the best car buying experience I think I have ever had. Dave the salesmen was an absolute pleasure to deal with, there was no pressure, and a real comfortable feel with all the staff. If you want good old fashioned service check out Dean Myers Waterloo Dodge on Weber St. Thanks again Dave for everything. ps: I love my new Journey!!! More

Great service department especially Mr Thursday. I have service my vehicle with Dean myers and I always come back because of Mr T. He's by far the best advisor I very ever delt with. Knows his produc I have service my vehicle with Dean myers and I always come back because of Mr T. He's by far the best advisor I very ever delt with. Knows his product and will keep you notified on what is happening to your vehicle. Best service department in the tri city. If you don't believe it try it your self. More

5 Stars!!! I recently bought a new 2016 Chrysler 200 from here and I want to thank both Craig Bigley & Dean Prather for making my first time buying my own vehicl I recently bought a new 2016 Chrysler 200 from here and I want to thank both Craig Bigley & Dean Prather for making my first time buying my own vehicle a pleasant experience. I give them both 5 star ratings. Actually everyone I spoke to here were very friendly and helpful. I have and will be recommending them to my family & friends or anyone who will listen that is looking for their next vehicle to buy. The process from start to finish went very smoothly and I love the car I bought. Craig & Dean even picked out the perfect colour for me, can not be happier. Car drives like a dream, just love it. More

service dept great Bought a truck back in 2013 had some options added to it and have gotten all my service done there. Always able to fit me in and work with my scedule Bought a truck back in 2013 had some options added to it and have gotten all my service done there. Always able to fit me in and work with my scedule More

Worst experience buying ever. My car spends more time in the shop then on the road and it was "certified". New tires, brakes, window cracked, winsheild wiper assembly, lights, altenator and the list goes on the shop then on the road and it was "certified". New tires, brakes, window cracked, winsheild wiper assembly, lights, altenator and the list goes on. Did I mention it was a 2007?!? Nothing is covered in warrenty. Beware!! More

This dealership is dishonest and has very poor customer service.  We purchased a used Vehicle in early August that began to give us problems within an hour of travelling back to ottawa. With promises mad service.  We purchased a used Vehicle in early August that began to give us problems within an hour of travelling back to ottawa. With promises made by the used salesman that it was in good working order the check engine light came on the very next day.  Six weeks of calling and trying to get a resolution ended without any help or compensation.  The general manager did not return calls or e-mails. The minute they have your money they no longer care. Shame on you Dean Myers Chrsler Kitchener/ Waterloo   More