St. Catharines Nissan

Unbelievable service and friendliness. They go above & beyond to help with your car experience. the best dealership ever. definitely recommend paul & melinda for your car experience. & beyond to help with your car experience. the best dealership ever. definitely recommend paul & melinda for your car experience. More

Although Rob was a salesperson in training , he was extremely friendly and willing to answer all our questions expeditiously. If there was something he was unfamiliar with , he went out of his way to g extremely friendly and willing to answer all our questions expeditiously. If there was something he was unfamiliar with , he went out of his way to get the information we required to assist us in the purchase of our vehicle. Melinda was extremely helpful and provided us with various options for extended warranty and vehicle treatments. More

Fred was extremely helpful from the second we entered the dealership. He listened to our needs and helped us select the vehicle that best fit our needs and didn't try to force us into a vehicle we didn't ne dealership. He listened to our needs and helped us select the vehicle that best fit our needs and didn't try to force us into a vehicle we didn't need. The entire team at Collins Nissan was very helpful and well organized and any questions I had were answered quickly and thoroughly. I will definitely be back the next time I need to purchase a vehicle. More

Adam approached us right away when we stepped on the lot. We were only casually looking for a new vehicle at the time. We liked him as a salesman right away-he was very down to earth and not at all pushy. We were only casually looking for a new vehicle at the time. We liked him as a salesman right away-he was very down to earth and not at all pushy. He took us through the buying experience and worked to get our payments into a range that we could afford. Melinda was very friendly and kept us updated throughout the financing process. We had an incident with our trade-in vehicle days before we were to bring it into Nissan and pick up our new truck. Melinda made dealing with this very easy and understood that we had been having a difficult week. She did her best to make our buying experience a positive one, despite the difficulty with our trade-in. The entire staff at Collins Nissan were very friendly and easy going. We appreciated the no pressure sales approach and we felt like we new everyone in the dealership by the time we were finished. Everyone seemed genuinely happy to see us in our new vehicle and we have recommended the dealership to many of our friends already. More

Rick Pinelli was very good to deal with. He didn't pressure us to buy, just showed us the cars we were interested in ! I would recommend him to anyone interested in a Nissan !!! pressure us to buy, just showed us the cars we were interested in ! I would recommend him to anyone interested in a Nissan !!! More

Collins has always provided excellent service in the 2 years I have been taking my car there. They are head and shoulders above the previous Nissan dealership I used to take my car to, Collins treats you years I have been taking my car there. They are head and shoulders above the previous Nissan dealership I used to take my car to, Collins treats you as if you were the only person having your car serviced at the time you are their. Sales staff always says hello and asks if there is anything they can do for you while you wait in the waiting area. More

Mr. Pinelli was a great salesman who answered all my questions! We helped me test drive numerous cars and was understanding when I asked him any and all questions. He wasn't trying to push or force me t questions! We helped me test drive numerous cars and was understanding when I asked him any and all questions. He wasn't trying to push or force me to make a decision either!! More

Amazing service and overall experience purchasing a new vehicle! The help and advice provided by the staff at Collins really led me to choose they're dealership over the other two I'd visited. I would reco vehicle! The help and advice provided by the staff at Collins really led me to choose they're dealership over the other two I'd visited. I would recommend their service to any family and friend that inquired! More

I bought a used Rouge in January from this dealership and the sales person was nice top my face but when the sale was made it was a different story. At first I was advised that the vehicle was driven by an the sales person was nice top my face but when the sale was made it was a different story. At first I was advised that the vehicle was driven by an employee and was used as a business vehicle, when I went to sign papers I was told it was a rental previously. That’s when I said hold on I don’t want this when I already put a $2,500.00 deposit down. After a couple of days I was contacted by the sales person who advised that no the vehicle was not rental it was traded in. I had to believe him, but this should have been my clue that they were selling me something they didn’t know where it came from. I trusted them and paid over $20,000.00 for a piece of crap. I have told everyone I know about this and we will never ever purchase another Nissan. When it started getting nice outside in March a horrible smell started coming out of the vehicle like animal urine specifically a cat ( I don’t have pets) They advised would clean it I was happy. They took the car for a day didn’t give a loner vehicle like everyone else. In any case the smell came back and it was worse, after that everyone at the dealership was ignoring my plea for help even the GM. When he spoke with me treated me with no respect and spoke with me with a tone. I have paid hundreds of $$ to clean this and I am betting that they knew this existed when they got the vehicle but that’s OK if they were nice to me and provided with customer service I would have probably bought a new vehicle from them like I just did from Toyota. Never go these guys ever as they will use and lie to you about one the most important purchases of your life. More

I attended the dealership to have a rear bumper protector installed on my Nissan Versa hatchback. I was was treated with courtesy and the job was done efficiently. I was very impressed that they gave my ca installed on my Nissan Versa hatchback. I was was treated with courtesy and the job was done efficiently. I was very impressed that they gave my car a quick wash, that was a very nice surprise :) One small criticism is that the bumper protector is crooked and it is obvious when looking at the car :( I will say that I absolutely LOVE my Versa and will return to Collins Nissan when I need a new car! It is great on gas, very versatile and I receive compliments from everyone who rides in it. I have friends with a Honda Fit who like my Versa better and plan to visit Collins Nissan when they are ready to get their next car. More