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St. Catharines Nissan
St. Catharines, ON
1,754 Reviews
St. Catharines Nissan has changed ownership as of June 1st, 2018. We are located in the heart of the Niagara Region on Scott and Lake Street in St. Catharines, Ontario. We are committed to providing the highest levels of customer service through our knowledge of the automotive industry and the vehicles we sell and service. We will work hard to earn your business to become a customer of ours for life. We want to show you the difference our dealership provides through Trust, Transparency and a Professional approach. Come see us today and feel the difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,754 reviews
November 18, 2015
Personable I was a GMC CUSTOMER until I was in a personal bind-I went to Derek and he solved the position that I was going thru.He managed to put me in a 2014 Se I was a GMC CUSTOMER until I was in a personal bind-I went to Derek and he solved the position that I was going thru.He managed to put me in a 2014 Sentra car (mid style)never driven car -which I was impressed then after 1 year of paying-I went back and traded in the Sentra for a 2015 DEMO TRUCK-FRONTIER-TOP OF THE LINE WITH ALL THE GADGETS.As a matter of fact I go and pick up the truck- this week-and sure enough Derek had helped me again! 2 vehicles with his knowledge and also he went the extra mile for his at 1 time new customer and a year later a repeat customer!I leave with a BIG SMILE on my face -and Derek gets a sale with a satisfaction feeling from his customer! What more can you ask for! More
by frontierjackie
Employees Worked With
November 14, 2015
Great experience I have dealt with Collins Nissan several times over the last several years everytime I go is a great experience. Derek has helped me with my last two I have dealt with Collins Nissan several times over the last several years everytime I go is a great experience. Derek has helped me with my last two vehicles and was through, nice and extremely helpful. Great place to go More
by amandabell2330
Employees Worked With
November 11, 2015
Fantastic... We just recently purchased our 2nd Nissan car from Collins and from Derek, I couldn't ask for any better service . other dealerships just turned us aw We just recently purchased our 2nd Nissan car from Collins and from Derek, I couldn't ask for any better service . other dealerships just turned us away but Collins and Derek didn't in fact I now have a 2014 sentra sv and a 2015 Micra sr, I highly recommend visiting Collins and asking for Derek . I will never deal with anyone else or any other dealership only Collins Nissan .. More
by Dee42
Employees Worked With
November 10, 2015
A dealer you can trust. It isn't often in these times that honour and truth are priorities in the business world. However, Tony and his team have displayed both of these attr It isn't often in these times that honour and truth are priorities in the business world. However, Tony and his team have displayed both of these attributes in my dealings with them. I am a repeat customer and will be as long as they are in business, which I hope is a very long time. Doug Sider St. Catharines More
by dougsider
November 10, 2015
Amazing experience Traded in my hatch back for an suv! They made it an easy, simple and fun experience. They helped me more than i couldve imagined. Highly recommend see Traded in my hatch back for an suv! They made it an easy, simple and fun experience. They helped me more than i couldve imagined. Highly recommend seeing the guys at collins nissan! More
by Roguey
Employees Worked With
Rob Reilly, Michael Carroll
November 10, 2015
New Vehicle Experience This was our first time purchasing a vehicle from Collins Nissan I love my new Murano and the customer service was excellent! Christopher was very h This was our first time purchasing a vehicle from Collins Nissan I love my new Murano and the customer service was excellent! Christopher was very helpful and went over and above to make us happy! Kelly was wonderful to deal with and very helpful making things run smooth i would recommend Collins Nissan to anyone looking for a new vehicle, ask for Chris he is wonderful to work with. More
by Grady
November 09, 2015
NO care for customer only botton line Worst dealership ever. I thought to myself lets upgrade my Nissan and lease a new model. So doing the responsible thing I began my day looking at all Worst dealership ever. I thought to myself lets upgrade my Nissan and lease a new model. So doing the responsible thing I began my day looking at all my options, including going to multiple local Nissan dealership to see all the models and colors of my choice. Lets just say this, I started out by saying Im looking around for the day and looking to get the numbers, they agreed to this and said it would take some time, so I walked to a another dealership. When I returned one gentleman told me that they would never do that and rambled on about how great the service is and what it would take me to do business with them. Well I am telling you I now after that day deal with the dealership and possibly the brand ever again. Two guys sit me down in the office I ask for the numbers, they say that the numbers are only available after I sign something, refused to I am not that stupid and wasn't starting a contract agreement before I got the numbers, so after more im a macho car sales man and you need to buy this bs they final gave me the numbers. GUESS WHAT they were 100 more a month then another Nissan dealership and the residual at the end of the less was 1500. TURNS out these guys run false numbers. I went to several other Nissan dealerships and got numbers within 5 to ten dollars nothing as bad as these guys. One of the other places was so taken back by the numbers they gave me that the he ran them to find out how they got them. Lets say I email Nissan HQ to inform of what this this place does. If two guys approach you a start spuwing bs about the customer do two things 1 do not sign anything or hand over a cc so they can engage in shady practices and 2 my best advice get up and walk to another dealer. Perhaps I just got the wrong people. At least one of them cared enough to call and apologize as they new wrong was done. But as for the other two employees yelling at someone to calm down when the walk across the sales floor no class what so ever, perhaps they would be suited for position hidden from the assistance of people If you want a good go somewhere else cause there numbers don't add up, you want to buy a car in a high pressure environment where there bottom line is more important that the right car or leasing option for you go here. If you want a good experience with friendly staff and helpful managers GO SOME WHERE ELSE!!!!!!!!! More
by gamerguy
Employees Worked With
Fred Fuoco, Steve Piro, Nelson Mason
November 06, 2015
it was amazing! and he answered all of my needs. Excellent customer service. Driving a new car is the best experience ever. He was very polite and adapted to my needs. Thank you Nissan for your good Excellent customer service. Driving a new car is the best experience ever. He was very polite and adapted to my needs. Thank you Nissan for your good makes of automobiles and good luck in the future to make lots of sales. :) More
by Christmas Chris007
Employees Worked With
Steve Ducross, Paul Rankin, Kelly Watton
October 31, 2015
Excellent servie with a great smile "customer service excellence!" I love my new 2015 Rogue thanks to Derek S. for the great support and awesome deal. Everyone had a smile for you when y "customer service excellence!" I love my new 2015 Rogue thanks to Derek S. for the great support and awesome deal. Everyone had a smile for you when you walked in. More
by Choice
Employees Worked With
October 27, 2015
Another Great Experience In early September, I drove away with car #2 from Collins Nissan. This was my first NEW car purchase and I cannot thank Derek enough for going above In early September, I drove away with car #2 from Collins Nissan. This was my first NEW car purchase and I cannot thank Derek enough for going above and beyond for me. Collins is an organization with honest sales and finance professionals who are truly looking out for the greater good of their customers. Everyone at the dealership has always been very friendly and accommodating. I'm very pleased with my second 'car buying experience'! Thank you Derek! More
by BilliesMom
Employees Worked With
