Southview Acura

Kim Gebran was outstanding in helping us find a car to best fit our budget. She was super friendly and interpersonal and was going out of her way to meet our needs. I strongly recommend buying from her. Y best fit our budget. She was super friendly and interpersonal and was going out of her way to meet our needs. I strongly recommend buying from her. You will leave the dealship very satisfied with your purchase. More

Excellent customer service I came in to buy a car but the one i wanted sold. Southview acura made sure they made it right and offered to show me around their inventory. They hav I came in to buy a car but the one i wanted sold. Southview acura made sure they made it right and offered to show me around their inventory. They have the friendliest staff and absolutely no pressure enviornment. Specially Kim from sales she worked hard and pulled of a great deal for me on a newer model to make sure i was satisfied. Now i own an acura TLX which i love thanks to the staff at southview acura! More

Excellent Purchase Experience I was helped by Johnathan and his manager Yosefe at Southview Acura. Both of them worked very hard to earn my trust and eventually my business. I wou I was helped by Johnathan and his manager Yosefe at Southview Acura. Both of them worked very hard to earn my trust and eventually my business. I would definitely recommend my friends and family to them. I experience a hiccup with my purchase. I originally got a quote from a sister company but Southview's offer was unbeatable compared to their offer. However, Southview did not have the color I wanted but the sister company knew I went to Southview; therefore, did not transact a dealer trade (connecting the dots from the email I received from the sister company). Yosefe and Johnathan maintained professional integrity and never bad mouthed anyone. Yosefe was apologetic for taking so long to get back to me and that he was unable to get the color I wanted. He offered to return my deposit so I can get what I want elsewhere. Him saying that had won me over because he really wanted me to get what I liked and will enjoy down the road. Due to his efforts and professionalism I ended up getting the vehicle in another color since I wasn't that picky with the color. He did everything to come up to my expectations. He worked with me for days to get give me a best offer. Johnathan delivered the vehicle to my home and help me set up the RDX features. I am definitely going back to them for my future vehicle purchases and will recommend them 100% to get the best deal out there in the market. Thank you again, I love my RDX and everything worked out for the best. Looking at the color I got it suits me better than the white. Justin helped me complete my purchase documentation. He was straight forward, asked if I would like additional warranties, protection, etc. Once I said I don't require it at this moment he left it at that and did not push for the sale or quilt me into it. I've bought vehicles from other dealerships and this was painless experience compared to them. Thank you Justin. More

Thanks ... again Good service and friendly, competent people ... as always. Keep up the good work. One very minor suggestion ... your overnight drop-off slot could b Good service and friendly, competent people ... as always. Keep up the good work. One very minor suggestion ... your overnight drop-off slot could be bigger! More

Acura/Honda Service Disappointment This has nothing to do with the dealership or people but I find it bad service from Acura/Honda that a recall of the right taillight is fixed but the This has nothing to do with the dealership or people but I find it bad service from Acura/Honda that a recall of the right taillight is fixed but the left taillight that has the same problem is not fixed. You would think that grown-ups, service personnel, mechanics etc, would be allowed to let the manufacturer know about this shortcoming. Maybe it is time to see if another manufacturer reacts better. More

Excellent Service on MDX Excellent service as usual and with the Corvid -19 situation the picking up of my vehicle and dropping off was very safe and hassle free. Excellent service as usual and with the Corvid -19 situation the picking up of my vehicle and dropping off was very safe and hassle free. More

A1 Service on my MDX Stephen is very knowledgeable and helpful. Explains exactly what they are going to do and how much it will cost. I had to remind him that I have no Stephen is very knowledgeable and helpful. Explains exactly what they are going to do and how much it will cost. I had to remind him that I have no charge oil changes for 5 years and also the price for tire rotation was going to be higher than advertised online. He adjusted the price without question. I appreciate that he wiped down any areas that I was likely to touch in order to prevent the spread of the corona virus. The car was also did a great job. More

Seasonal Tire Change amid Covid-19 The appointment was scheduled as a response to a comment made in a Facebook post. I received a call within 30 minutes of the post to schedule the app The appointment was scheduled as a response to a comment made in a Facebook post. I received a call within 30 minutes of the post to schedule the appointment. I arrived to drop off my RDX and pick up the loaner. The process was thoughtful for sanitizing and respectful of physical distancing and efficient. Within 20 minutes I was driving away in the loaner car. I was offered rock chip repair as part of the service. Steven contacted me to tell me it was ready to pick up. Again the hand off of the loaner and my car was quick price was reasonable and details of service was explained clearly. More

Great job Excellent service as usual and great to have a loan vehicle available for the time my vehicle was at the shop. Especially considering the current COV Excellent service as usual and great to have a loan vehicle available for the time my vehicle was at the shop. Especially considering the current COVID-19 situation, I felt very comfortable. More

Regular Maintenance This is my second MDX from Southview Acura and from the moment I arrive at the dealership I am greeted warmly, and have updates on what's happening, a This is my second MDX from Southview Acura and from the moment I arrive at the dealership I am greeted warmly, and have updates on what's happening, always leave with a smile, am treated extremely well and have always had my maintenance done at Southview Acura. More