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Southview Acura

Edmonton, AB

3.1
306 Reviews

9820 34 Ave NW

Edmonton, AB

T6E 6L1

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Showing 306 reviews

December 01, 2016

Great experience purchasIng new vehicle I purchased a vehicle from Sam 3 months ago and my experience with all involved was a very positive one. i was treated with respect and no pushy. I ha More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip young , Sam Liu
December 01, 2016

Finding a new ride Fast, efficient and thoroughly supportive in every aspect of a woman buying a car. Very patient with me and understanding of the product they were sel More

by Tsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
December 01, 2016

Fantastic experience Had a great experience. very happy with the outcome. Sam did a fantastic job with keeping me informed and up to date with how things were going. More

by Le
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
December 01, 2016

Very impressed with service and experience Sam has treated me excellent as soon as I walked through the door. He is more interested in making you happy and finding exactly what you re looking f More

by Yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
December 01, 2016

Awesome service from Sam I was noti have always been treated with the utmost respect with every dealing I have had. Sam was very helpful while not applying any pressure. I hav More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
November 25, 2016

Way to go Sam We recently purchased MDX and had the pleasure of dealing with Sam who had demonstrated how professional sales should be. Courteous and very helpful. More

by Wateremui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
November 23, 2016

thank you Sam I bought a 2017 mdx last month from Sam. It was honestly one of the best experiences I've had shopping for a car He was very knowledgeable in terms More

by Keisties
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Young, Sam Liu
November 23, 2016

Impressive on every level Sam is friendly and helpful, without coming across as pushy. I felt like I was given ample space to browse without pressure. Very good shopping experi More

by lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
November 15, 2016

Another great Acura experience Just purchased my 4th new Acura vehicle, and Southview continues to do an amazing job. The purchase process was really easy, with most details handled More

by Richard H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely, Fab Perri, Mary Mejia, J'aime Pinette
November 10, 2016

Absolutely horrible experience I have never been treated with so much disrespect. I was looking for a TLX but was basically told I could not afford it by the manager Jeff Copan. His More

by Ben Shoppin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Copan
Nov 08, 2016 -

Southview Acura responded

Hello "Ben", I would like to start by saying that the staff at Southview Acura holds respect as a valued character trait and looks for the same in all our dealings. This seems very out of character for Jeff and also out of scope. Jeff does not generally interact greatly with customers but leaves that more to his sales managers. If I could please get some more information (Real name, sales person who you had been dealing with, Sales manager, date/time etc), that would be very helpful for resolution. Look forward to hearing back from you Alisha

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