Southgate Volkswagen

The service dept has always been friendly, and do what they say.. only issue is , we are still waiting on the tailgate to be replaced under warranty, Rust issue was reported , wrong parts came in late s they say.. only issue is , we are still waiting on the tailgate to be replaced under warranty, Rust issue was reported , wrong parts came in late summer.. still waiting on letting us know when right parts are in and can complete the claim More

The service dept is the best I have experienced in years and I'm a rental car owner who has visited many different vehicle dealerships ...good job Southgate Volkswagen ... and I'm a rental car owner who has visited many different vehicle dealerships ...good job Southgate Volkswagen ... More

Great service, I had things explained to me clearly and I will return for my next service without hesitation will return for my next service without hesitation More

Great customer service and satisfaction, feedback and follow-up. Nicole is great asset to this business! follow-up. Nicole is great asset to this business! More

The staff was very helpful and they took me in the same day. They We’re very cooperative. day. They We’re very cooperative. More

Excellent customer service department. Fast and friendly service. Loved having the complimentary car wash included. Fast and friendly service. Loved having the complimentary car wash included. More

Work was performed as scheduled. Courtesy car was available as promised. The staff had paperwork completed before I arrived Courtesy car was available as promised. The staff had paperwork completed before I arrived More

Very pleasant Service Adviser. Tech discovered a coolant leak that was very expensive to repair, but I have not had issues before this. Tech discovered a coolant leak that was very expensive to repair, but I have not had issues before this. More

Southgate VW seems to be a very friendly, helpful and efficient dealership. The staff do what they say they are going to do, that builds confidence in their service! efficient dealership. The staff do what they say they are going to do, that builds confidence in their service! More

Fast service and very good customer relations. I’m happy we have that service in Edmonton.Will be recommending all customers coming this place. I’m happy we have that service in Edmonton.Will be recommending all customers coming this place. More