Southgate Volkswagen
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 307 reviews
Noises in front left wheel The service tech tried their best to determine the cause of the noise but due to wet roads were unsuccessful. I found them very attentive to my conce The service tech tried their best to determine the cause of the noise but due to wet roads were unsuccessful. I found them very attentive to my concerns and believe they took my concerns seriously. More
Extra service While they did the body work well, they also checked to find a squeak in my engine and found it! They told me what to do to stop it - even though that While they did the body work well, they also checked to find a squeak in my engine and found it! They told me what to do to stop it - even though that is not what it went in for. Great to work with them. More
Moe - Sales Moe was great to work with along with everyone else! Tammy was also great at explaining everything and helping me get my insurance sorted out! Thanks Moe was great to work with along with everyone else! Tammy was also great at explaining everything and helping me get my insurance sorted out! Thanks VW! More
Great service and overall experience Received fantastic service from Ryan today! Quick check in, great deal on a winter package and fast turn around time. Everything was in order for my Received fantastic service from Ryan today! Quick check in, great deal on a winter package and fast turn around time. Everything was in order for my arrival and went smoothly! More
very good experience in the southgate collision repair centr Good work and interactions. I was amazed how my vehicle was ready in 24 hours from dropping it off. I was given a ride back to work after dropping my Good work and interactions. I was amazed how my vehicle was ready in 24 hours from dropping it off. I was given a ride back to work after dropping my vehicle by a very pleasant staff member. The receptionist, Kim, was very kind and accommodating. The car was detailed after the work is done and some old dried sap material from parking under an evergreen tree was cleaned out. Thank you for doing this. More
Thanks On time and great price. Thanks Holly for adjusting price for staff. I enjoyed Bills relaxed sense of humour. He managed to take the stress away from On time and great price. Thanks Holly for adjusting price for staff. I enjoyed Bills relaxed sense of humour. He managed to take the stress away from my day. More
Consistently Excellent Customer Service I actually drive out of my way to take my car here because of the excellent service. I bought my car at another dealership but the service was poor so I actually drive out of my way to take my car here because of the excellent service. I bought my car at another dealership but the service was poor so I switched. At Southgate VW they are always friendly and helpful. More
Service Customer Service Bill Benson has the best customer service and most knowledge! He helped with winter tires and has always helped keep by VW in good shape. Bill Benson has the best customer service and most knowledge! He helped with winter tires and has always helped keep by VW in good shape. More
Hard working service people I've always had a good experience at Southgate VW Service. I.m very interested in how VW will handle the sad Diesel mess. Not Southgate's fault. I've always had a good experience at Southgate VW Service. I.m very interested in how VW will handle the sad Diesel mess. Not Southgate's fault. More
awful When we came to pick up my vehicle we waited 15mins for someone to help us. There were no service ppl available. everyone seemed unorganized at the bu When we came to pick up my vehicle we waited 15mins for someone to help us. There were no service ppl available. everyone seemed unorganized at the busiest time of the day. When I'm paying $1600 to get my vehicle fixed I expect great service when I come to pick it up. Not waiting around for someone to figure out if they can help me or not. And my car wasn't washed! More

