
Southbank Dodge Chrysler LTD
Ottawa, ON
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2,092 Reviews of Southbank Dodge Chrysler LTD
As usual, excellent customer service at Dodge SouthBank. I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven b I brought my car in for changing the summer to winter tires, and included the special offer on inspection, lube/oil/filter change, etc. Was driven back home and later picked up when the work was completed. Total satisfaction. More
Rodrigo was great. Worked really hard to find a small part for me and never forgot about me. Took a month to find but he never gave up. part for me and never forgot about me. Took a month to find but he never gave up. More
Thank you, Tyler!! Recent mechanical issue with my car resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time resolved completely with excellent care by Tyler in Service. He went well "above and beyond", ensuring my customer satisfaction, taking (much) time to communicate fully, answer my questions and resolve all issues. He even made sure the car was returned to me washed and clean and that the financial payment part was also to my liking. He dedicated much time to the service of my vehicle and I was overwhelmed by his consideration, efforts and professionalism!! More
The sales experience buying my wrangler was awesome Brandon, Ivan and Rodrigo were a pleasure to deal with I would recommend any of my friends Brandon, Ivan and Rodrigo were a pleasure to deal with I would recommend any of my friends More
John helped me buy a car and I continued doing service with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. with them. Quality customer service overall and Tyler is amazing. Recommended all my friends. More
Southbank is a very large Ottawa dealership which makes you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod B you wonder if buyer consideration would be lost in the process. Happily I can say this is not the case. Sales staff including Armando Icaza & Rod Brand were very attentive & willing to please. The same applies to the service department as the young tech went out of his way to discuss aspects of my vehicle. In the parts area, Chris was helpful in resolving an accessory issue. Also noteworthy was the modern building & amenities offered (especially the Capaccino). I would recommend this dealership to anyone in the market for a vehicle. More
Taken care of by Brandon, Troy and Al. Everything the way it was supposed to be. Happy with my Ram thus far although it's only been 3 days. Hope to be this satisfied, 3 years from now! it was supposed to be. Happy with my Ram thus far although it's only been 3 days. Hope to be this satisfied, 3 years from now! More
We were pleasantly surprised how fast and professional he was when we picked up our Jeep. Very satisfied with all the people we worked with. I really recommend this dealership. was when we picked up our Jeep. Very satisfied with all the people we worked with. I really recommend this dealership. More
Received a call from Troy he was very considerate to my budget and made sure I go as close as possible. He made sure I ' m always taken care of and welcomed me every time he saw me in the showroom. Spencer budget and made sure I go as close as possible. He made sure I ' m always taken care of and welcomed me every time he saw me in the showroom. Spencer was very nice and professional too . I would recommend this dealer . More
Spencer did an amazing job at getting us what we wanted. Super friendly, patient and understanding. Rami was great as well on finance side, very detailed, made all the paperwork very clear and answered any Super friendly, patient and understanding. Rami was great as well on finance side, very detailed, made all the paperwork very clear and answered any questions. I would recommend this dealership anytime and to anyone and would send my family and friends to see these 2. More