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Southbank Dodge Chrysler LTD

Ottawa, ON

4.7
2,092 Reviews

1255 Johnston Rd

Ottawa, ON

K1V 8Z1

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2,092 Reviews of Southbank Dodge Chrysler LTD

November 05, 2020

Appreciated the front line worker discount and the Uber rides. Was surprised that the inspection showed that many new issues, as we do it every 6 months with you. More

by Elise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
October 30, 2020

I would recommend this dealership to buy a new vehicle but not for the service. I waited 3 long hours to have my vehicle serviced More

by lily.woodacre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
October 30, 2020

Was in Southbank Dodge for oil change and winter tire install. Received excellent service from Dan O'Neil. He took time to explain the type of service my Jeep required and then reviewed the invoice in de More

by hintonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
October 27, 2020

Got new winter tires; Great experience. Very professional. Came back again. You’ll always have my business. Tayler Parker was amazing. Kudos. Ms. Katherine Rousseau More

by Katherine Rousseau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
October 27, 2020

this is my 10th vehicle from Southbank the staff are great can't say enough about my sale person Charlie and Rod from customer service. he got me to try a product called CLEARFX and it was put on by Mi More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Alzabri, Rod Brand, Charbel Bouraad
October 23, 2020

Friendly,efficient customer service that it thorough and came in *under* the estimate. Other dealerships need to pay attention. This is how you do customer service. More

by cat_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
October 23, 2020

Southbank is the only dealership I have kept going back to to service my vehicle, and my recent experience will make sure I keep coming back. Thank you to the service team for the excellent job they did, a More

by M.Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Parker
October 20, 2020

I got my 2020 RAM1500last week. I recieved excellent service.they were very knowledgable with their explanation and allowed me to purchase my first truck. Would recommend More

by Ghassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Noble, Ivan Zechel, Rod Brand
October 19, 2020

Service guys and department did an excellent job at tending to the issues on my truck. They went over and above, making sure that my mind was at ease with the repairs needed. More

by julie
Recommend Dealer
Yes
Employees Worked With
Christopher Desjardins, Tyler Parker
Oct 20, 2020 -

Southbank Dodge Chrysler LTD responded

Thanks Julie. Glad we could help. Hope you and the family have a safe and happy halloween.

October 14, 2020

Customer service orientated, Dan (my service rep) is personable, professional and seems to really care about his customers. I would not hesitate to recommend Southbank..in fact my wife (who bought her J More

by kpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel O'Neil
Oct 20, 2020 -

Southbank Dodge Chrysler LTD responded

Thanks for the great review. We always appreciate when people take the time to let us know how we did. Im glad your experience with Dan and with our dealershi0p has been a positive one. Stay safe and we will see you next time. Regards Christopher Desjardins Service Drive Thru Manager

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