Southbank Dodge Chrysler LTD

My 2012 Grand Caravan was in last week for some major repairs. I was very pleased with the outstanding service Mr. Daniel O’Neil provided. Following the diagnostic, Mr. O’Neil contacted/explained to me repairs. I was very pleased with the outstanding service Mr. Daniel O’Neil provided. Following the diagnostic, Mr. O’Neil contacted/explained to me what were the several issues with the vehicle and what were the options. When I picked-up the vehicle Mr. O’Neil reviewed in the details the invoice with me. Thank you Mr. O’Neil for the attention and the outstanding service! More

We changed the oil yesterday and were very pleased with Daniel Oneil's service. The dedication to the team has been phenomenal, especially from Daniel Oneil who has demonstrated amazing quality and except Daniel Oneil's service. The dedication to the team has been phenomenal, especially from Daniel Oneil who has demonstrated amazing quality and exceptional, sincere customer service !!! We felt that he took care of our car as if he were his own. Thank you guys! We will definitely be back !!! Mohamad and Regina. More

I would rate my experience at Southbank 5+++. Rod and the team were outstanding and went above expectations from negotiations to delivery of my new vehicle. I cannot wait to buy my next car through them! team were outstanding and went above expectations from negotiations to delivery of my new vehicle. I cannot wait to buy my next car through them! More

Bader was just great to deal with. He was friendly and knowledgeable about the vehicle and all the features. He never made me feel pressured. I will definitely contact him again for my next vehicle. The d knowledgeable about the vehicle and all the features. He never made me feel pressured. I will definitely contact him again for my next vehicle. The dealership did everything they said and seemed very well run. The price in the vehicle was very competitive as well. Thank you Bader! More

Very happy with price of used car purchased and value of trade given. Excellent sales experience (with Simon) and vehicle condition and exchange (with Aaron). Thanks! trade given. Excellent sales experience (with Simon) and vehicle condition and exchange (with Aaron). Thanks! More

Bought my jeep 2020 brand new. On delivery, one of passenger seat seatbelt buckle is broken. I called the agent and manager, it took them 3weeks to replace. Mat is also missing. I requested for all se passenger seat seatbelt buckle is broken. I called the agent and manager, it took them 3weeks to replace. Mat is also missing. I requested for all seasons mat, they gave me winter mat. I asked them for a winter tire when I had a deal, they keep on saying we will give discount but did not accomodate me when I got the jeep. I ended buying my tires somewhere else. After a month I noticed the hydrolic of my back window is broken. I called them on december, they fix on march but ended up broken again in a week. I took me 3 visits before they fixed. I also filed a complaint but no resolutions/calls/ talk from anyone. This summer, I put my soft top, it doesnt fit well, i called for appt, they told me to call the next day (saturday) for booking as they do not get booking on friday. When I called on saturday, they were closed. I sent an email, left a VM and chatted on their facebook acct, asking for a process of complaint and a manager, they just said someone will call me. No one called until today. Since it rained and my softop is not closing, water leaked and wet the inside of my jeep. I want to return the jeep but no one entertains me. When They delivered the jeep, noone even taught me how the jeep works, its features and its advantages. After sales, noone cared More

I have Jeep Cherokee and the 4 wheel drive light came on about a month ago. They still have not been able to fi it. about a month ago. They still have not been able to fi it. More

Excellent service and people are verry plaisent to deal with. Not everybody bilingual but still managable to work with. Even with the covid situation still have a good selection. with. Not everybody bilingual but still managable to work with. Even with the covid situation still have a good selection. More