Southbank Dodge Chrysler LTD

They follow up On every single concern, they all took the extra step to rectify and ensure that purchasing from Southbank Dodge will be a repeated process. Even afte On every single concern, they all took the extra step to rectify and ensure that purchasing from Southbank Dodge will be a repeated process. Even after almost a full week, they reached out to ensure that we were happy. If we continue to receive this attention we will certainly return. Thanks. More

Amazing from start to finish!! We had an amazing experience at Southbank dodge. Not knowing what to expect and having shopped around at various other dealerships we were welcomed an We had an amazing experience at Southbank dodge. Not knowing what to expect and having shopped around at various other dealerships we were welcomed and made comfortable from the start. No pressure, excellent advice and guidance throughout the process!! Our salesmen seemed more like he was working for us then for the dealership and I must admit thats a first for me. We would highly recommend purchasing your next vehicle at southbank I will definatly return when it's time to upgrade to a new Ram ;) More

SouthBank Dodge/Jeep/Chrysler dealer on Johnston road Had a very good service at Southbank Dodge with Dan O'Neil and Madeleine and all the crew, every time I go there, I get out with a smile. First time I Had a very good service at Southbank Dodge with Dan O'Neil and Madeleine and all the crew, every time I go there, I get out with a smile. First time I feel so good and confident in a car dealer place. Very good service guys keep on doing what you do! Bilingual also helps a lot and give you a 5 stars quote for that! More

Summer tires I had my summer tires put on yesterday and as I’m driving home I can notice an imbalance while driving. steering wheel pulling in all sorts of directi I had my summer tires put on yesterday and as I’m driving home I can notice an imbalance while driving. steering wheel pulling in all sorts of direction. It’s clear my Jeep was not test driven after the summer tires were added. I had to go back to make another appointment to get the vehicle aligned. That will be 3 trips to the dealer when a simple test drive would of caught the imbalance. More

Time For a New Truck Good team effort/negotiations to get me a trade in price for my 2014 truck that I needed so we could make a deal on the new 2018 truck. The Laramie is Good team effort/negotiations to get me a trade in price for my 2014 truck that I needed so we could make a deal on the new 2018 truck. The Laramie is such a step up from the SLT. More

Great Customer experience, from the very first Start ! Had great Customer service experience right from the get go ! online booked a Test Drive , got a call back in 2 minutes ! Got me connected to a experi Had great Customer service experience right from the get go ! online booked a Test Drive , got a call back in 2 minutes ! Got me connected to a experienced Sales Manager Brandon . Brandon was very patient and gave me a lot of time, discussion with the options I have for Payments, Type of Models available , test drive different models. Our second trip to Southbank showroom was even better experience , Brandon had everything ready, he also searched for the Jeep Cherokee we wanted to test drive and with Mr. Khalid Hanhan help , the team ( Brandon, Khalid, & Rami made us feel comfortable to close the deal. The Customer service experience @ Southbank.ca is 5 Star. I still have to pick up the delivery More

Comfortable,Satisfied experience Southbank has always ensured I am comfortable whither in servicing or sales. Very memberal dealings with Stan Noble and Paul Curry providing me a ve Southbank has always ensured I am comfortable whither in servicing or sales. Very memberal dealings with Stan Noble and Paul Curry providing me a very satisfactory transaction. Excellant familiarization of SUV upon pick up. Looking forward to future visits. More

Disrespectful dealer I bought this dealership from the dodge grand caravan. I bought an extra original dodge back up camera system I paid 700 CAD. 17 days after the back I bought this dealership from the dodge grand caravan. I bought an extra original dodge back up camera system I paid 700 CAD. 17 days after the back up camera system did not have. Go back to the dealer back up camera system due to delay I have requested a refund. Clayton Chenier was very rude to me and shouted at me and fired me. They have no right to do this to anybody. Then they called me to another auto accessories and put the poor quality and non-original part on my car. They tricked me Only Mr Khalid Hanhan made efforts to fix the situation Thank You More

Ottawa’s best service department No matter what the issue is or how long will it take south bank will make it right I have purchased several cars from south bank mainly because of the No matter what the issue is or how long will it take south bank will make it right I have purchased several cars from south bank mainly because of the service department and the quality of services More

Very good sales experience All the people we dealt with at the dealership were very professional, very responsive and helpful The emails were answered very promptly and in a t All the people we dealt with at the dealership were very professional, very responsive and helpful The emails were answered very promptly and in a timely manner More