Southbank Dodge Chrysler LTD

Great for Sales, Terrible for Aftercare When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showe When we bought our Wrangler, the process was quick and easy. Every time we've gone back since then it's been awful service. We bought tires that showed up late and we weren't called about them arriving, signage was misleading about sales prices, and were treated rudely when getting an oil change that was included in our paid for service plan. I've also called multiple times to ask a question and could't reach anyone but the receptionist, and then just didn't get a call back. Bummed out that we didn't investigate more before this, because it appears that we were mostly valuable when we were spending money on a vehicle. More

Excellent customer service, have been a client for my last 3 vehicles, I have never been dissapointed with the time I'm quoted or the cost, always friendly and professional last 3 vehicles, I have never been dissapointed with the time I'm quoted or the cost, always friendly and professional More

My wife and I bought our truck from Mark and we both highly recommend seeing him for any sales! He was very helpful and knowledgeable and very honest! Also the sales manager Clayton was great to deal wi highly recommend seeing him for any sales! He was very helpful and knowledgeable and very honest! Also the sales manager Clayton was great to deal with and we will definitely be back to buy more vehicles in the future! More

I’ve bought many vehicles before from different sales guys, from different dealerships, but by far Patrick was the best I’ve ever had. No pressure, answered every question and when he said he’d get back guys, from different dealerships, but by far Patrick was the best I’ve ever had. No pressure, answered every question and when he said he’d get back to me, he did. Highly recommend Patrick to anyone looking to buy. Bought a 2020 Wrangler Unlimited, couldn’t be happier. Thanks again Patrick, my referrals will be going to you direct. More

Went in looking to upgrade our vehicle, and walked it with an amazing deal on a second vehicle. Service, time, care, and explanations were all on point! with an amazing deal on a second vehicle. Service, time, care, and explanations were all on point! More

Came in with emergency low tire While travelling and although tire replaced took 7 hours eating up day in Ottawa. Could have expedited tire delivery. although tire replaced took 7 hours eating up day in Ottawa. Could have expedited tire delivery. More

Great Place, awesome service. I fully recommend Michael The garage is very clean, staff are very polite and they really know their cars. Great experience overall 5 stars. Location is good by the airport. En The garage is very clean, staff are very polite and they really know their cars. Great experience overall 5 stars. Location is good by the airport. Enjoy More

Just picked up a new 2019 Ram Warlock on SaturdayMark Just picked up a new 2019 Ram Warlock on Saturday Mark was very professional, excellent product knowledge and along with Jamal made this a great hass Just picked up a new 2019 Ram Warlock on Saturday Mark was very professional, excellent product knowledge and along with Jamal made this a great hassle free buying experience. Thanks Kev More

I dropped off the Jeep without appointments and asked them to do the services that was needed and that I would be back to pick it up at said time. The Jeep was done on time and the service rep was very f them to do the services that was needed and that I would be back to pick it up at said time. The Jeep was done on time and the service rep was very friendly. More

Absolutely amazing experience I walked into the dealership and was met by a salesman (Mark Desjardins). Right from the get go Mark made the shopping experience very comfortable. Th I walked into the dealership and was met by a salesman (Mark Desjardins). Right from the get go Mark made the shopping experience very comfortable. There was no pressure what so ever. The weather was not the best but Mark brought the vehicles up to the show room without one negative comment. I purchase a vehicle that day and i’m very glad I had Mark to help me out. More