South Trail Kia

Just had some service done at South Trail. Very satisfied with service rep and timely service. Have always had great service at this dealer. Very satisfied with service rep and timely service. Have always had great service at this dealer. More

I first posted a bad review about south trail Kia for the lack of Info I received on my EV and things you needed to do to get into an EV. Once I picked up my vehicle Jason the sales manager and Steve a sales lack of Info I received on my EV and things you needed to do to get into an EV. Once I picked up my vehicle Jason the sales manager and Steve a sales rep showed me they are going to try to fix those problems I had and showed me that it is a learning curve for them as well and really appreciated the talk they had with me so I am very happy I stuck it out with them. More

The service adviser, Mackenzie, was very helpful in responding to my questions about the service. The car was ready as promised. responding to my questions about the service. The car was ready as promised. More

We brought our car in for some warranty/recall work, ended up requiring more work then we anticipated but everything was handled in a timely matter, the service department didn't hesitate to call for up ended up requiring more work then we anticipated but everything was handled in a timely matter, the service department didn't hesitate to call for updates, took a little longer than expected but they gave us a timeline and stuck to it. Would deal with again! More

Expertise and service exceeded expectations and was absolutely excellent. Alex, Serge and Joe were tremendous. It was a pleasure dealing with them. absolutely excellent. Alex, Serge and Joe were tremendous. It was a pleasure dealing with them. More

Great service, fast and in time, not other which scratched my car. Top kia dealer. scratched my car. Top kia dealer. More

Booked my car in for a diagnostic issue. Was a long a painful process but regardless services rendered where services rendered. The issue all become apparent when talking to the service manager David abo painful process but regardless services rendered where services rendered. The issue all become apparent when talking to the service manager David about billing concerns. David decided to escalate the issue himself by accusing me the customer for talking disrespectfully to the girl behind the counter that I had no issues with and was quite pleasant the entire time to deal with (shelby, great work you deserve a raise) David then accused me and decided to get up into my face 6 inches away and pointing his fingers in my face telling me what a terrible person i was and not to talk to him how i was. I asked to speak with another manager about davids actions and the new manager seemed concerned but not fully. Seems like managers at south trail kia need to go through a little more training before they have aggravated assault charges filed against them for letting their emotions get in the way of business. More

Fast friendly service, I was able to get my appointment on the day and time that I wanted. And the person that checked my car in was very helpful and knowledgeable. on the day and time that I wanted. And the person that checked my car in was very helpful and knowledgeable. More

Clean store, pantry is clean and have good varieties, great people with great service. Staff is welcoming and explain everything about your car.. keep it up.. great people with great service. Staff is welcoming and explain everything about your car.. keep it up.. More

Everything was excellent. Representative we worked with was awesome, listened to us, made everything easy, and we are very happy with our purchase. was awesome, listened to us, made everything easy, and we are very happy with our purchase. More