South Pointe Toyota

Likely the worst dealership I've ever experienced. Made one deal for a Tacoma and then was switched to another at time of pick up. Lack of integrity and could care less how they treated you. Really sketchy one deal for a Tacoma and then was switched to another at time of pick up. Lack of integrity and could care less how they treated you. Really sketchy and I wouldn't deal with them again. More

If you want to be dissappointed then try here. They are the masters of bait and switch. I had to go down and make sure they ordered the right vehicle first. Then when I came back to sign the papers…Bam the the masters of bait and switch. I had to go down and make sure they ordered the right vehicle first. Then when I came back to sign the papers…Bam the rate and payment were way higher than what we had agreed on. I guess the expectation was I would love the vehicle so much I would pay more. I did love the vehicle but not to the tune of $20k more. Plus they didnt tell me until I was there. No call. No email or text. Unprofessional and extremely rude. AMVIC is getting a call. That behavior is uncalled for. More

Great customer service,special thanks to salesman Moon Park who helps me find another car Park who helps me find another car More

If you looking to purchase a vehicle please go to another dealership, these guys are unprofessional. They contacted me about a vehicle that was already sold, they made me and my friends come in and told us t dealership, these guys are unprofessional. They contacted me about a vehicle that was already sold, they made me and my friends come in and told us that the vehicle is sold. I asked Slava about the details of the vehicle the same day and when I came in he was trying to sell me another vehicle. When we asked to talk to the manager ZAK Bhanji he was so rude and instead of apologizing for wasting my time, he supported his employee and tried to blame everything on COVID. Would never do business with this dealership again. More

Scammed. free oil change but have to pay the service. lots of promises but you won't avail it.. i suggest don't buy cars here. especially to the Filipino Salesman.. lots of promises but you won't avail it.. i suggest don't buy cars here. especially to the Filipino Salesman.. More

Not a good experience when I gave a call to ask about a car in stock on their website. The sales person told that they can't sell that car as there was no that particular model in other dealerships. Their car in stock on their website. The sales person told that they can't sell that car as there was no that particular model in other dealerships. Their website has this car on stock for sale/inventory which includes vin number, stock number etc. but they won't sell that car which is in stock - very strange. Don't care attitude saying that we got several good reviews and your review or business doesn't matter. Not reliable, Not trustworthy, lack of good customer service that's what I experience from this dealership. More

South pointe toyota is the worse dealership in calgary, there Manger is so rude and loud, their service department lied to me and charged for checking my AC promising that I will be refunded if no leaks fo there Manger is so rude and loud, their service department lied to me and charged for checking my AC promising that I will be refunded if no leaks found but then they said it's passed one year and it not covered More

Just wanted to thank Afsheen Harjee for helping me to buy a 2017 Toyota Corolla. He was extremely helpful, had exceptional Customer Service, and did not pressure me into buying. I got a great price and would a 2017 Toyota Corolla. He was extremely helpful, had exceptional Customer Service, and did not pressure me into buying. I got a great price and would recommend him to anybody! The corolla is an excellent car and I love it!- MK. More

I felt like just a number. In the end I was at least #13 instead of #2 as I was promised. I went to purchase a RAV4-Limited in December 2019, I was persuaded to wait and put a deposit on a RAV4-PRIME (ex instead of #2 as I was promised. I went to purchase a RAV4-Limited in December 2019, I was persuaded to wait and put a deposit on a RAV4-PRIME (expected delivery summer 2020). I was told I was the second person to put down a deposit. I accept covid-19 slowed down production. I initially wanted a Red or Blue model but as of March 2021 *Yes 2021!* I was only offered a white model once. I was always the one having to follow up and at no point did I ever get an update from the sales person Craig Taylor. When I finally got to my whits end in June 2021 and called them out on treating me poorly, I then got a response which said, "You are now our top priority." Having been the #2 person on the list for 18 months, I called another Toyota in the city to ask how many RAV4 Primes had been sold at South Pointe. I found out 12 had been sold and I was only offered 1 of them in white. I advised Toyota Canada, however they only make a note there is no follow up for poor customer service. They made no effort to apologize or even acknowledge how poorly I was treated. Do not trust South Pointe Toyota or Craig Taylor to put you first or even 12th in my case. More

Very disappointed. I made an appointment to test drive and purchase a Toyota that is on their website 3 days ago and it's still there not saying sold. Went there at the right time today. The salesman coul and purchase a Toyota that is on their website 3 days ago and it's still there not saying sold. Went there at the right time today. The salesman could not find it, then told me it sold last night. I came from out of town, he could have advised me. I really doubt it sold last night as he just wanted to sell me a higher priced unit. He told me the one I wanted was a piece of crap, and I should buy a better one from him. What a Dealership scam. More