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South Pointe Toyota

Calgary, AB

2.7
447 Reviews

11500 35 St SE #7000

Calgary, AB

T2Z 3W4

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447 Reviews of South Pointe Toyota

June 26, 2015

Michael Khavkin was very helpful. He laid out our various options and helped us get the best deal possible. We are very happy with our new Rav4. The follow up servic More

by nicksdictatorship
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khavkin
May 30, 2015

What's the point Sales staff is extremely unprofessional. I attempted to make an appointment for simple tire exchange for tires on pre mounted rims. Was told there wa More

by Rav4driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Phalen
Jun 10, 2015 -

South Pointe Toyota responded

Thank you for taking the time to draw our attention to this matter. This time of year is very busy for us as it is tire season There was certainly a miscommunication regarding your needs, we do try to keep vehicles for the day in this busy time of year and we can offer shuttle service to and from your home or work. Sometimes this does not work for a customer and we can make availability for work to get done sooner if required and communicated, however, it will still take time for the work to be completed. We are very careful with the amount of customers we book and review upcoming appointments daily to be able to satisfy all of our customer's needs keeping in mind that everyone time is important. I'm sorry that you felt unimportant and I have reviewed our appointment booking procedures with my front counter staff. If you haven't yet had your tires changed please contact me directly and I will have the work done as a priority. Trent Phalen South Pointe Toyota Assistant Service Manager Main :403-724-999 Direct: 403-365-4585

May 28, 2015

AMAZING! I would like to thank Mike Nguyen for his amazing customer service throughout the years. I have a 2012 Camry and still to this day he calls me on my B More

by c.dang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nguyen
May 13, 2015

Amazing Mike Nguyen We have been lucky to deal with Mike twice now. We have been referred to him by my sister & brother in law. Through out the whole process Mike has bee More

by Coolguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Nguyen
April 28, 2015

EXCELLENT EXPERIENCE BOUGHT BRAND NEW TOYOTA COROLLA FROM MICHAEL KHAVKIN. VERY GOOD EXPERIENCE DEALING WITH HIM TILL THE DELIVERY OF THE VEHICLE. ALL THE THANKS TO MICHAE More

by MANNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL KHAVKIN
April 03, 2015

Good deal with awesome experience! I appreciate the effort of Mr. Elbert Amorado for his thorough discussion about the buying a new car. He is very accommodating and professional. He of More

by Eraboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert Amorado
March 18, 2015

Excellent experience. Thanks Michael! I recently purchase a 2015 Toyota Highlander from Michael Khavkin. Michael made my experience very enjoyable and treated me as a valued customer. Not More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khavkin, Rob Chapman
March 01, 2015

Thank you Mike Popovic! Thank you Mike for making the purchase of my new Rav4 such a great and easy experience. Also thanks to Darren in Finance.....you both made this exper More

by snewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovic
February 23, 2015

Better Experience than other Toyota Dealerships This is our second Toyota vehicle we purchased. We decided on a difference dealership than the last time as we were disappointed the last time for a n More

by A and M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovic
February 22, 2015

Purchase of new car The team at South Pointe were excellent. Went in knowing exactly what we were looking for. We were not pressured in the least to buy up. I didn't v More

by Kelly and Patrick T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Popovik, Rob Chapman
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