South Centre Volkswagen

Good customer service Efficient and honest did not encounter any BS. All the staff that we encountered seemed nice and we were not subjected to any hard sales tactics. Efficient and honest did not encounter any BS. All the staff that we encountered seemed nice and we were not subjected to any hard sales tactics. More

Awesome customer service Thank you for letting me drive my dream car by eliminating barriers. You guys made so easy for me to own my car. I am forever grateful. It was the bes Thank you for letting me drive my dream car by eliminating barriers. You guys made so easy for me to own my car. I am forever grateful. It was the best decision I ever made. More

Very very bad experience and customer service I bought 2011 Honda Pilot from them couple weeks ago . They told me that they had replaced timing belt and water pump on that and the brakes still nee I bought 2011 Honda Pilot from them couple weeks ago . They told me that they had replaced timing belt and water pump on that and the brakes still need done and it has to go through inspection. We finalized the deal and gave them a deposit with condition of inspection. I found the brakes were poor and windshield washer splashers weren’t working and I showed their sales girl by opening the hood that they are cracked and will need replacement she said our technicians will find it out in inspection and replace it along with the brakes . When I went to pick up vehicle I asked them to provide me Paperwork for all the work done she said the manager has it in his file or email and he was off so she will send me that and it’s been two weeks already I haven’t got anything yet and then at the time of pick up I saw their inspection everything was marked green (yohooo) and I showed her that the wiper splasher wasn’t working still and opened up hood in front of her and found that it’s still broken and wasn’t fixed and the steering vibrates I took it for Oil change as I didnt know when it was done last and they did complimentary inspection and they told me that brake fluid is thick and needs brake flush and I found the reason for steering vibration happens when only pads are changed and the rotors aren’t so all I Want to say is that Volkswagen is amvic licensed how can they pass these things saying al is well and now their manager tells me steering vibrates their technicians found it too but it’s safe to drive and I asked him for how long so better we replace rotors too and he says we can’t and showed me attitude that they won’t do it at any cost I told him that they are going to get poor review on that and he said you can do whatever you want we don’t care . So friends please be aware of them I did the mistake better you guys be careful and get everything fixed before you pick up or put condition of reinspection from outside More

Very accommodating and great to deal with! Matt Low & Calvin were able to quickly correct an on-going issue with my car. They realized I was crunched for time and had driven a long way to get t Matt Low & Calvin were able to quickly correct an on-going issue with my car. They realized I was crunched for time and had driven a long way to get to the dealership and found a way to get my car serviced despite an already busy day. The service staff here was very efficient & great to deal with! Will go back and recommend. Thank you! More

Great Customer Service Xin was polite and low pressure, super easy to deal with. I had never purchased a newer car before all of mine had previously been old beaters. Xin was polite and low pressure, super easy to deal with. I had never purchased a newer car before all of mine had previously been old beaters. Xin made sure I was super comfortable with the whole process and that I understood everything. I was able to get a great deal on my new"ish" car and Xin did his best to make that process as stress free as possible. More

Always receive great sevice Have had my Jetta serviced at South Centre Volkswagen since I purchased it new in 2013. Matt Low my service rep has always given me great service on Have had my Jetta serviced at South Centre Volkswagen since I purchased it new in 2013. Matt Low my service rep has always given me great service on personal level when dealing with my car requirements. Matt goes out of his way to fully explain what is being done to or will be required by my vechical Always look forward to my visits to South Centre Volkswagen. More

Awesome Customer Service Cesar was awesome to deal with. He allowed me to view the vehicle without pressuring me. He was very knowledgeable and prepared. Everything from test Cesar was awesome to deal with. He allowed me to view the vehicle without pressuring me. He was very knowledgeable and prepared. Everything from test driving my new bug, to completing the paperwork was a breeze. Kudos to Darren and Shanna in the business office. They were extremely helpful and efficient! I would highly recommend Southcentre Volkswagen! Thank you to the VW team for making my purchase enjoyable. Lori More

Straightforward. No B.S. Cesar was very friendly and knowledgeable. He answered all my question without hesitation and if he didn’t know something, he would tell me he wasn’t Cesar was very friendly and knowledgeable. He answered all my question without hesitation and if he didn’t know something, he would tell me he wasn’t sure and then get back to me with all the info. Very nice to see. More

Great experience from start to service! Cesar was absolute amazing! He knows his product very well and got us exactly what we where looking for. great experience to purchase! The service de Cesar was absolute amazing! He knows his product very well and got us exactly what we where looking for. great experience to purchase! The service department has also ben great every time we have gone there. More

Great dealership! Megan and Alex over at soutcentre vw are great 10/10 to them! They were quick to answer any questions and help find the right vehicle! Thanks so much Megan and Alex over at soutcentre vw are great 10/10 to them! They were quick to answer any questions and help find the right vehicle! Thanks so much for helping me find my dream vehicle More