I backed my Touareg into my TINY garage on Monday, and the left side had paint scratches on it. It looked BRUTAL. I brought it down to SouthCentre VW on Tuesday afternoon without an appointment and Josh (so sorry, I don't know his last name) came out to inspect the damage. He said for me to leave it with him, and he would see what he could do. I went to the lounge and had a coffee. In less than a half hour, Josh came back with what looked like a brand-new vehicle. All the paint was removed, and he washed it for me. I could have cried - it looked SO good. I asked him how much I owed him, and he said "Not one thing!" I absolutely love the service I get at this location. Every one is always so top-notch and friendly, but I just have to give a big shout-out to Josh because he really did go above and beyond for my Touareg. This isn't just a one-off either....in July, I took my Touareg in to get a little strip of my 3M protection replaced, and Josh did it fast and cheap. Always so happy with service here!! Great people!!!!!!