Smiths Falls Hyundai
Smiths Falls, ON
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22 Reviews of Smiths Falls Hyundai
Can't get a straight answer regarding recurring problem with battery discharging due to external devices and what happens when the warranty expires. This will be the third time that the car will be in fo with battery discharging due to external devices and what happens when the warranty expires. This will be the third time that the car will be in for the same problem. The first time the battery was flat and it was at 4:00 a.m. after returning from a vacation. Was damaged cold in March. They used to be a service dealership but now only interested in charging for unnecessary items. More
They tried to raise the price of our deal. They made a mistake and are making this process very difficult. Nothing but lies, we have proof of this on paper. Also no contact from Salesperson They made a mistake and are making this process very difficult. Nothing but lies, we have proof of this on paper. Also no contact from Salesperson since deal was made two weeks ago! We have had to chase them and STILL no word on when we will be able to pick up our vehicle! Finance Department is an unorganized joke, management can’t keep their stories straight! If you want a good honest experience buying a vehicle, don’t go to SMITHS FALLS HYUNDAI! We would be happy to just get our deposit back and buy elsewhere at this point. More
Dillon was exceptionally helpful. He is very knowledgeable, out going gentleman. I am a client of Brockville Hyundai, however, Dillon was able to solve my problem. THANK YOU DILLON!!! He is very knowledgeable, out going gentleman. I am a client of Brockville Hyundai, however, Dillon was able to solve my problem. THANK YOU DILLON!!! I highly recommend this dealership. More
When it comes to an honest dealership Smith Falls Hyundai is it. We went to another Hyundai dealership and didn’t get the honesty or respect. We were made to feel very comfortable and important at Smith Fall is it. We went to another Hyundai dealership and didn’t get the honesty or respect. We were made to feel very comfortable and important at Smith Falls Hyundai. We didn’t have to negotiate for the amount on are trade in or the cost of the new vehicle we purchased. We worked with Chyanne Drysdale. She is very personable. You won’t find anyone more knowledgeable about vehicles. She explained everything to us about the inside and outside of the vehicle. We didn’t have to negotiate but she is willing to do whatever she can to make everything work out. On top of Chyanne being so great the rest of the staff were also great. It was the most unstressed car buying experience we ever had. We will definitely going back in the future. More
In buying a new Tucson from this dealership I had two lessons learned. #1 - make sure any discussions made with the sales staff is properly documented in the contract. Do not go by what they say. Lesson lessons learned. #1 - make sure any discussions made with the sales staff is properly documented in the contract. Do not go by what they say. Lesson 2 - when the general manager (Jason) states that he and his staff are too busy to return calls and emails, try another dealership. Being a senior and having purchased many vehicles, this was the worst encounter I have ever experienced. More
Liam provided excellent service and answered all my questions. Stuart Cossee was amazing to deal with. Very happy with the transparency and directness they both have shown. They made the entire proce questions. Stuart Cossee was amazing to deal with. Very happy with the transparency and directness they both have shown. They made the entire process of buying a new vehicle a wonderful experience. Thank you. Joanne Keays More