Signature Mazda

Excellent customer service Thank you so much for my amazing new CX-3, I love it. And special thanks to your staff, Matt Legg and Erika Yu, they were helpful, informative -- and Thank you so much for my amazing new CX-3, I love it. And special thanks to your staff, Matt Legg and Erika Yu, they were helpful, informative -- and nice. It was the best experience I've ever had purchasing a vehicle and would not hesitate to recommend your dealership to all my friends. Thanks again. More

An almost missed opportunity! I have been with Signature Mazda for 10 years as a leased customer. When my lease was going to expire that I was looking for the alternatives, meanw I have been with Signature Mazda for 10 years as a leased customer. When my lease was going to expire that I was looking for the alternatives, meanwhile still wanting to check with signature Mazda one last time to see if anything I might have missed. That day, was BC family day, I walked into the store and met Justin Kim, who got me back to Mazda with his tremendous service-oriented attitude and solid knowledge about the product. I think Justin should be the one for anyone who is not sure about what to chose. Justin makes deal process way more comfortable and easy! More

Great Experience Besides being a relatively excellent compact car for its apparent cost value as compared to other brands in its class, the 2019 Mazda3 Sport GS I got Besides being a relatively excellent compact car for its apparent cost value as compared to other brands in its class, the 2019 Mazda3 Sport GS I got from Signature Mazda is backed up by Unlimited Mileage Warranty (the only warranty program of its kind in Canada) and a cast of technical, financial and sales professionals who make sure that the quality services they are providing are always in my best interest. Special thanks to Dominic Dinh, Sales and Lease Consultant, who helped me greatly make the choice of what model/trim to buy based on my needs and capacities. He’s been very patient answering all my questions and clearing whatever doubts I had — and still does to this day even when the vehicle sale has been consummated. More

Extremely bad experience at Signature Mazda Richmond BC. Went to Signature Mazda for service on 4th October. After the car was done, one of setting position was removed at Signature Mazda Richmond BC. Went to Signature Mazda for service on 4th October. After the car was done, one of setting position was removed but the other worked without any problem. Also, the glove compartment cannot be opened because they didn't put clip back. After this service visit, I posted a review on Google, they sent me a warning text which indicated I was slandering them. Then service manager Arach called me to ask the reason and apologized to me about that situation and let me leave the comment on Google through the phone. However, only one day after, they replied my comment and said no one was doing anything to my glove component, and the person who bring the car to service was not mine. More

Very great customer service!! We went to review the Mazda 5 and had a very good experience with Lucy Chen . She was very knowledgeable and accommodating so much so we drove away in We went to review the Mazda 5 and had a very good experience with Lucy Chen . She was very knowledgeable and accommodating so much so we drove away in a 2019 Mazda CX 5 that day!! More

Just got a CX 5 today from Alice She's the best sellers and also a good friend! She helped me solved a lot of questions and give me the best experience in purchasing my new vehicle. She's the best sellers and also a good friend! She helped me solved a lot of questions and give me the best experience in purchasing my new vehicle.... More

Painting out the full picture Justin is very friendly and polite. He is very good at walking through the steps and painting out the full picture for me. Justin is the reason why I Justin is very friendly and polite. He is very good at walking through the steps and painting out the full picture for me. Justin is the reason why I stayed with Mazda. It was such a great experience, thank you. More

First Mazda We bought our first Mazda here and had a great experience. The car is wonderful, fun to drive with good power and handling, plus looks fantastic. It's We bought our first Mazda here and had a great experience. The car is wonderful, fun to drive with good power and handling, plus looks fantastic. It's a 2018 Maxda3 Grand touring fully loaded that had only 7800km and we've received many compliments on it. The sales staff we had, Will, Karen, and others treated us special and earned our business. We would recommend them to anyone. Bruce & Cristina More

Excellent experience purchasing my car! Our sales person was Dominic and we had an amazing experience with him. He listened to everything we had to say and showed us exactly what we were ask Our sales person was Dominic and we had an amazing experience with him. He listened to everything we had to say and showed us exactly what we were asking for. He asked all the right questions to streamline the process and ensured that we explored our options so we could make an informed decision about the type of vehicle we wanted. Dominic was also very informative in terms of the cars and was able to answer any of our questions in regards to financing versus leasing. Along with his knowledge, his funny nature also made the entire process quite comfortable and enjoyable! More

great customer service She is a very patient salesperson. I am very familiar with Mazda. All the explanations are very careful. We raised the questions and asked us to under She is a very patient salesperson. I am very familiar with Mazda. All the explanations are very careful. We raised the questions and asked us to understand the characteristics of Mazda very enthusiastically. The introductors gave us a test run to understand the vehicle feature. Thanks for her help, let us choose the car we need. More