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Signature Mazda

Richmond, BC

4.9
2,099 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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2,099 Reviews of Signature Mazda

June 08, 2021

My experience at Mazda was great. They are fast, efficient and thoughtful. Plus, I love my car! Although I purchased a used vehicle that is not a Mazda, the customer service was excellent and thorou More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt sales and Mike finance
June 06, 2021

Friendly greeting when I arrived. Efficient check in process. Maintenance details were reviewed. Car was ready on time and at the specified cost. Service center waiting area was clean and followed pr More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton
June 05, 2021

Went in for my annual maintenance, staff were very quick and friendly, and any service required was explained prior to being done. Great overall experience, clean and open area with good COVID precautions i More

by Kwong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
June 04, 2021

I have been at the dealership a number of time since May 15th, as I have purchase a new Mazda 3. Therefore, you know my critique will always be excellent, as your service staff and sales people have always More

by doreenmuir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lui, ErikaYu, Corinne Stadel
June 04, 2021

Good servicer as always. Maintenance was quick and efficient. Good covid restrictions and safety precautions. People were friendly and communicated well. Overall, I have had around 10 service appointm More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrine
June 03, 2021

Amazing experience from booking the appointment all the way to pickup of my vehicle The staff are knowledgeable, kind and very helpful. The most amazing dealership ever. Highly Recommended! More

by Rosy Sahota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arash Akhlaghi
June 03, 2021

First time I brought my car in for service when I was the only person getting their car serviced. Arrived at 7:20 am before your service department opened at 7:30 and Corinne Stadel invited me in, took my k More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne Stadel
June 02, 2021

They have a really good selection of vehicles. Everyone we dealt with throughout the process of buying was very friendly and helpful. They got us a good price for our trade, and walked us through the exten More

by CEngel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, Erika
June 01, 2021

The Signature Mazda service department is efficient, and they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne Stadel
May 29, 2021

I have been a customer of Signature Mazda for about 15 year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purc More

by doreenmuir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Liu; Erika Yu
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