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Signature Mazda

Richmond, BC

4.9
2,013 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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2,013 Reviews of Signature Mazda

March 03, 2021

Leona Li was super professional, cordial and efficient. Same for Erica who helped us with our financials. We had a wonderful experience leasing our second car with Mazda. More

by Jesse Yan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leona Li, Erica
March 01, 2021

Service department is excellent, I moved here from another local Mazda dealership that is awful and I am not sorry. I left negative feedback in another review and they replied and resolved it, my mis More

by DaveC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrine Stadel
February 27, 2021

I can't say enough about this team. This is my third consecutive Mazda from Signature and they have given me the best customer experience I have ever received. Justin Kim who took care of my most recent More

by Bos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kim, Erika Yu, Arash Akhlaghi, Corinne Stadel, Alice Lee
February 26, 2021

What a wonderful dealership! Everyone was so kind and professional in helping us buy our Mazda CX5 GS. We appreciated all the safety protocol that was in place and that helped ease our anxiety. Thank y More

by Ajwong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Dinh
February 25, 2021

I had dealt with Justin Kim at the start and during my 3 year lease which just ended and was always very pleased with Justin and the other staff members who I dealt with. Once again, I was given excellent s More

by Nobby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joanne Francobit,
February 24, 2021

Great service from the staff in getting my routine CX-5 check-up. I also met with Justin Kim to learn about the retention program. He explained the advantages of the program and was very helpful. More

by CustomerP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kim, (I didnt get the name of the person at the service desk)
February 21, 2021

Always excellent service to my car and very helpful staff. Work done on time and waiting area well equipped. Always have positive experience and excellent customer service. Thank you! More

by bsbobroff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne, Arash
February 18, 2021

As always service was excellent at Signature Mazda. Everyone is friendly and very professional. Communication is excellent - I am always clear on what services will be performed and the costs associate More

by Blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cui
February 17, 2021

Super friendly and welcoming staff! My service was done in record time and with amazing communication from Mazda. They even gave my car a light clean inside and out. More

by ashley_buchholtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton
February 17, 2021

The experience was hassle free. Everyone I dealt with were both professional and pleasant to deal with. No over the top upselling or pressures. I got the vehicle that I wanted, for a competitive price an More

by Dimitry_D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole and Erika Yu
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