Signature Mazda

Very courteous and helpful at the front desk. My only complaint was being told that not having my car washed would be a charitable donation. complaint was being told that not having my car washed would be a charitable donation. More

Everyone is extremely friendly ! Sales man William Li bright and sarcastic humour was the icebreaker for my choice for choosing a Mazda on the spot bright and sarcastic humour was the icebreaker for my choice for choosing a Mazda on the spot More

First time to get my new car serviced and it went smoothly. Pleasant experience. Friendly service. Service advisor even brought documents to waiting area for signature. smoothly. Pleasant experience. Friendly service. Service advisor even brought documents to waiting area for signature. More

It was a great experience shopping for our new Mazda CX-5 last Saturday. We just dropped in without an appointment and Sammie was right there ready to assist us. The Sales Manager, William, was also very t last Saturday. We just dropped in without an appointment and Sammie was right there ready to assist us. The Sales Manager, William, was also very thorough and was able to provide us with a great deal. The Finance Manager, Erika, worked on our papers really fast. Overall, it was an easy and fast process. We really appreciate everyone in Signature Mazda. Thank you for making it easy for us. More

Great service for my regular maintenance. Really appreciated getting notified in advance that I needed a checkup. Also like how I got a text notification. appreciated getting notified in advance that I needed a checkup. Also like how I got a text notification. More

From the moment we booked our first appointment at Signature with Chris, we were impressed. The service provided by Corrine and Quinton upon arrival, and the communication during service, was excellen Signature with Chris, we were impressed. The service provided by Corrine and Quinton upon arrival, and the communication during service, was excellent. And, most importantly to us, we felt the entire Service Team, including the mechanics, treated our Mazda as if it were their own. That is what makes a service experience truly exceptional! We only wish we had bought our vehicle from Signature but happy we discovered them for service! More

Everyone was great Bobby Levit in sales Mike from finance made the purchase so easy and friendly never any pressure just top service all round made the purchase so easy and friendly never any pressure just top service all round More

David is very helpful and keep us updated all the time. He let us know what is happening with our car before proceeding. Thank you. He let us know what is happening with our car before proceeding. Thank you. More

Email/ text reminders when service was due. Helpful as always. Service staff notified me car was ready. Told me what was likely required for future servicing ( 2010 Mazda 5 ) . Car still runs well . always. Service staff notified me car was ready. Told me what was likely required for future servicing ( 2010 Mazda 5 ) . Car still runs well . More

If I could give 6 stars I would purely because of how incredible Centy was. After being car-less for some time, as a couple of 20-somethings we were ready to purchase a vehicle and were quite specific in incredible Centy was. After being car-less for some time, as a couple of 20-somethings we were ready to purchase a vehicle and were quite specific in our requirements. We spent a month researching and going to dealerships but Signature Mazda in Richmond was hands down the best experience we had of anywhere we went to. Centy was super informative, kind, helpful and did everything in her power to ensure we walked out with our perfect car. The accommodations she made to ensure we could be 100% confident in our decision was unlike anything I ever expected. She was never pushy nor did she use any of the sleazy sales tactics that we experienced at other dealerships. Her patience and support throughout the entire process was a breath of fresh air. We have already recommended Centy to our families and I would absolutely recommend anyone go and ask for her for any of your Mazda/car needs. More