
Signature Mazda
Richmond, BC
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2,011 Reviews of Signature Mazda
The Signature Mazda service department is efficient, and they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking. Their waiting area is good - chairs, tables, a couple of desks, and reasonable distancing among customers - and the coffee is OK, too. Pleasant staff, too. More
I have been a customer of Signature Mazda for about 15 year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purc year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purchase just last week, Jeffrey and Erika were exceptional. They both were very thorough in their detail explanations of the car and documentation. More
The service & sales employees are very courteous & accommodating, They are very friendly & puts the customer at ease. I would recommend Signature Mazda to my family & friends. accommodating, They are very friendly & puts the customer at ease. I would recommend Signature Mazda to my family & friends. More
It was a coincidence that the customer service representative who received me also had the last name of CUI, and could communicate in Chinese, which was great. It was completed very quickly, and t representative who received me also had the last name of CUI, and could communicate in Chinese, which was great. It was completed very quickly, and the car was cleaned, and the overall price was not expensive. It is commendable. More
Excellent service. Roy Zhang went above and beyond his call of duty. He came to my house to pick up the bank draft and delivered the car personally. He was also very knowledgeable and attentive during call of duty. He came to my house to pick up the bank draft and delivered the car personally. He was also very knowledgeable and attentive during the sale. My overall experience was excellent. More
The quality of service provided by William LI was exceptional as was the service of other staff. I got the car I wanted at a price that I consider fair. William responded very promptly to a small p exceptional as was the service of other staff. I got the car I wanted at a price that I consider fair. William responded very promptly to a small problem with a fuse. He brought a loaner to my house, picked up the car, and returned it the next day. More
The service time was much shorter than before, which was a huge plus no matter what the reason was. The communications with the reference were clear so that I could know what was going on with my car. a huge plus no matter what the reason was. The communications with the reference were clear so that I could know what was going on with my car. More
I had a good experience with Matthew. He showed me all the vehicle options and helped me get a good rate on the car. I would recommend this location to friends and family. the vehicle options and helped me get a good rate on the car. I would recommend this location to friends and family. More
excellent staff and good service. this has been a reccurent problem that we have been working on for almost 3 years. They are trying to come up with new ways to deal with the issue. reccurent problem that we have been working on for almost 3 years. They are trying to come up with new ways to deal with the issue. More
All staff I encountered were knowledgeable, helpful, honest, solution focused. Respectful and no pressure. We will have to see what happens if anything goes south, but so far, so good. honest, solution focused. Respectful and no pressure. We will have to see what happens if anything goes south, but so far, so good. More