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Signature Mazda

Richmond, BC

4.9
2,011 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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2,011 Reviews of Signature Mazda

June 01, 2021

The Signature Mazda service department is efficient, and they run through a detailed and printed diagnosis of what they did and why they did it. Also, they don't do any unscheduled procedure without asking More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne Stadel
May 29, 2021

I have been a customer of Signature Mazda for about 15 year and all my experiences have been excellent. This is my 3rd Mazda purchase from Signature and all my car services has there. For my Mazda 3 purc More

by doreenmuir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Liu; Erika Yu
May 28, 2021

The service & sales employees are very courteous & accommodating, They are very friendly & puts the customer at ease. I would recommend Signature Mazda to my family & friends. More

by J&AY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Li, Samme, David Cui
May 27, 2021

It was a coincidence that the customer service representative who received me also had the last name of CUI, and could communicate in Chinese, which was great. It was completed very quickly, and t More

by Kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cui
May 26, 2021

Excellent service. Roy Zhang went above and beyond his call of duty. He came to my house to pick up the bank draft and delivered the car personally. He was also very knowledgeable and attentive during More

by Eva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Zhang
May 26, 2021

The quality of service provided by William LI was exceptional as was the service of other staff. I got the car I wanted at a price that I consider fair. William responded very promptly to a small p More

by Bailando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Li
May 26, 2021

The service time was much shorter than before, which was a huge plus no matter what the reason was. The communications with the reference were clear so that I could know what was going on with my car. More

by kulear829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinton
May 23, 2021

I had a good experience with Matthew. He showed me all the vehicle options and helped me get a good rate on the car. I would recommend this location to friends and family. More

by taransaggu99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
May 22, 2021

excellent staff and good service. this has been a reccurent problem that we have been working on for almost 3 years. They are trying to come up with new ways to deal with the issue. More

by Cinycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
corinne
May 20, 2021

All staff I encountered were knowledgeable, helpful, honest, solution focused. Respectful and no pressure. We will have to see what happens if anything goes south, but so far, so good. More

by mbmack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman, Aaron, Fan and one other young woman (sorry, didn't catch the name)
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