Signature Mazda

Friendly staff. Social distanced atmosphere. Was able to also meet with renewal manager while I was was there which saved me time from coming back for a second appt also meet with renewal manager while I was was there which saved me time from coming back for a second appt More

Everyone was exceptional at this service department, including the front desk and the helpful mechanics in the shop. thank you including the front desk and the helpful mechanics in the shop. thank you More

It was a very smooth process without much hassle. The test drive was very helpful and I appreciated the independence (the agent didn’t need to sit inside while I drove during the test drive). Otherwise, test drive was very helpful and I appreciated the independence (the agent didn’t need to sit inside while I drove during the test drive). Otherwise, the paperwork was pretty straightforward but it would have been nicer to have gotten some more promotional accessories or services thrown in with the purchase of this demo car. More

Very good dealership. Will recommend to others. Jeffrey was very good and helpful in getting the vehicle I wanted. was very good and helpful in getting the vehicle I wanted. More

Marko was amazing to deal with. It was straight forward AND HONEST DEAL. Thanks Marko AND HONEST DEAL. Thanks Marko More

pretty nice people in here, and willing to do a lot for customers. Fast service and good experience customers. Fast service and good experience More

Amazing experience. Best staff ever! I would highly recommend Signature Mazda for all your vehicle needs! recommend Signature Mazda for all your vehicle needs! More

Need better communication between service department and sales department. Story: my first service was supposed to be free as promised by sales agent, but it took me 2 visits only to find out that it was no sales department. Story: my first service was supposed to be free as promised by sales agent, but it took me 2 visits only to find out that it was not the case. I cancelled my first appointment and reached out to the sales agent where I was then promised the free service had been noted on the system for my next visit. I went in for my second visit only to find out that it was not the case either. The agent from service department said he would approach the sales agent to sort things out for me while the car is being serviced. After the service, the agent approached me with a receipt; not sure if he approached the sales agent or not but I had the feeling that no effort was put into it. I paid regardless, but when I was requested to do a survey and give a full rating, in frustration, I decided to file a complaint, which then prompted the agent to initiate the move to sort things out with the sales agent. All I was told was somehow the free service note was not picked up by the service department system as explanation, and I was then promised a reimbursement in the form of cheque which I will receive by mail in who knows when. Just want to say I have spent more time at the dealership that I need to. The car service was good and the service report was detailed with all my concerns being looked at and addressed. However, the post sales customer service is a bit lacking in my very honest experience. More

Friendly and clean place. Nice people to deal with. Good Service. I am satisfied with their service. Good Service. I am satisfied with their service. More

Service was completed ahead of time and car was nice and clean. Great coffee machine in waiting area. clean. Great coffee machine in waiting area. More