Signature Mazda

Very professional organization that is run very smoothly. I took my 323 in for service and was very pleased with how they went over what was going to be done that day, answered all of my questions promptly, I took my 323 in for service and was very pleased with how they went over what was going to be done that day, answered all of my questions promptly, and kept me informed if any additional things needed to be done (none that day). Many thanks to the staff. More

Good overall experience. Friendly, and informed counter service. The service was done in a timely manner. service. The service was done in a timely manner. More

Jagger who helped our service was very detailed. Overall I am extremely happy with richmond Mazda. The staff there really does go above and beyond and we are very happy. I have been with them since 2017 and I am extremely happy with richmond Mazda. The staff there really does go above and beyond and we are very happy. I have been with them since 2017 and see a big improvement in their customer service. Highly recommend the customer service there. More

Car was finished by the appropriate time -that was suggested - within one hour. I preferred to wait outside and was happy to see an area with chairs set up and protected from the weather. Only issu suggested - within one hour. I preferred to wait outside and was happy to see an area with chairs set up and protected from the weather. Only issue is I had to wait 15 minutes from my drop off time to see the car go into the service bay. I had actually arrived 15 minutes early so in fact waited 39 minutes before the car was looked at. Everyone was polite and helpful so all in all happy - just a little busy - not surprising More

Great place for waiting! Really enjoy there! Hope enjoy the next visit too, never disappoint me the next visit too, never disappoint me More

Professional and friendly service. Courteous, prompt and efficient staff. Thank you for reaching out to me after the service was completed. efficient staff. Thank you for reaching out to me after the service was completed. More

Very clean setup and professional service with friendly and helpful representatives who are knowledgeable and honest. and helpful representatives who are knowledgeable and honest. More

The service team is always helpful and provides detailed overview of the work to be done. overview of the work to be done. More

Always great service. Prompt and efficient with friendly and knowledgeable staff. I had a concern about the wheel alignment of my vehicle always needing to be serviced. Both the service manager and the serv and knowledgeable staff. I had a concern about the wheel alignment of my vehicle always needing to be serviced. Both the service manager and the service rep took the time to explain the situation to me. In the end, the service manager did not charge me for the wheel alignment. I was very impressed by this. More

Great service, very efficient as was finished early. Great coffee too. Waiting area very clean. Great coffee too. Waiting area very clean. More