Signature Mazda

Was told my annual service would take 2-4 hours. It was done in under 2 hours. Very quick and efficient . Desk staff very good. It was done in under 2 hours. Very quick and efficient . Desk staff very good. More

Having been on a wait list for over six months with Toyota we were thrilled to be able to drive away in a 2023 cx5. Everyone was helpful and great to deal with Toyota we were thrilled to be able to drive away in a 2023 cx5. Everyone was helpful and great to deal with More

Found the video survey of the scheduled maintenance very helpful. Service desk staff were courteous and communicated very clear. helpful. Service desk staff were courteous and communicated very clear. More

Service was completed on time and pricing was very reasonable for work done. Great experience reasonable for work done. Great experience More

Prompt service, good coffee while waiting. Everything is well explained and you get a video update of the service. The complimentary wash and vacuum could be better, especially the vacuum. Everything is well explained and you get a video update of the service. The complimentary wash and vacuum could be better, especially the vacuum. More

The services are pricey but most staff are quite helpful. My last service advisor was informative My last service advisor was informative More

Signature Mazda provided excellent service as usual! The new video service on my car was a pleasant surprise and provided detail not usually described. Very satisfied !! The new video service on my car was a pleasant surprise and provided detail not usually described. Very satisfied !! More

I was very impressed with the video estimate. It helped create transparency between the customer and the service department. The technician, Mo (Moe?) did a good job explaining what he saw on m It helped create transparency between the customer and the service department. The technician, Mo (Moe?) did a good job explaining what he saw on my vehicle, what he recommended be done and why. Thanks Mo! Corinne, my advisor was very welcoming. She was very friendly and thorough with her explanation of the invoice. Answered all my questions. Thanks Corinne! Will definitely be bringing my Mazda 3 back to Signature Mazda for service. More

Good service but my basic maintenance work took 3 hours instead of the 1.5 - 2 hours I was advised instead of the 1.5 - 2 hours I was advised More

Very accommodative, courteous and the new video clips of service are absolutely a game changer. Always a pleasure dealing with signature Mazda in Richmond. service are absolutely a game changer. Always a pleasure dealing with signature Mazda in Richmond. More