Signature Mazda

Excellent process and system. I love the video sent on the inspection being done and what the tech is seeing. I thought that was fantastic. Overall process was smooth and professi I love the video sent on the inspection being done and what the tech is seeing. I thought that was fantastic. Overall process was smooth and professional. I have trust int he service and staff. Great Job Mazda Richmond. More

Dealership is clean and staff are pleasant upon arrival. Comfortable waiting area for service and purchasing requirements. Comfortable waiting area for service and purchasing requirements. More

Professional and polished sales department. Got good value for my trade-in and very happy with the whole Mazda car purchasing experience. Got good value for my trade-in and very happy with the whole Mazda car purchasing experience. More

The service department staff was friendly and provided a lot of information about the services provided to my vehicle. I liked the video review of the vehicle service details. lot of information about the services provided to my vehicle. I liked the video review of the vehicle service details. More

Services Advisor David Cui, provided excellent services & knowledgeable. Staffs are friendly and dealer is clean knowledgeable. Staffs are friendly and dealer is clean More

Excellent lease handling by Justin Kim. He goes the extra mile and keeps his promises. Excellent service and support staff. He goes the extra mile and keeps his promises. Excellent service and support staff. More

Salesman Matthew was great he was quick. He constantly got back to me never had to wait. Got me a good deal on the car and Mike . The business manager was super friendly and the whole experi He constantly got back to me never had to wait. Got me a good deal on the car and Mike . The business manager was super friendly and the whole experience was fantastic. More

Great service and speedy transaction. Ali was awesome. Personable and attentive to our needs - he listens and came with solutions to help us make the most informed decision. A very enjoya Ali was awesome. Personable and attentive to our needs - he listens and came with solutions to help us make the most informed decision. A very enjoyable Dealer experience - everyone was friendly and welcoming, and efficient. Nice work! More

Had a great experience servicing my new Mazda. Arthur at the dealership was super helpful in answering all my questions. No complaints. Arthur at the dealership was super helpful in answering all my questions. No complaints. More

Matthew Legg was excellent to work with - he is professional and knowledgeable, he calmly and promptly addressed any and all of my concerns and questions, and met all expectations re the purchase o professional and knowledgeable, he calmly and promptly addressed any and all of my concerns and questions, and met all expectations re the purchase of my new vehicle and trade in of my old vehicle. Cindy Chou, as well, was excellent and professional in carrying out all the business/paperwork details, and addressed, in her recommendation, all my concerns and questions re the "expensive" Tricare warranty program, which I purchased. All-in-all, the 5 day process went smoothly due to Matthew and Cindy, and they both are a valuable asset and tribute to Signature Mazda. I might add that I love my new vehicle and am comfortable with the fact that I got a good deal. More