Signature Mazda

Regular service Phone call to remind me of service due Very convenient to be able to drop car off the night before for service first thing in the morning Phone call Phone call to remind me of service due Very convenient to be able to drop car off the night before for service first thing in the morning Phone call when car ready Clear explanation of work done Polite knowledgeable staff Clean modern waiting area with great amenities More

Pleasant experience Car was in for recall I received for a brake issue with the parking brake, 2014 Mazda 6 was very happy with the friendly and prompt service. Was told Car was in for recall I received for a brake issue with the parking brake, 2014 Mazda 6 was very happy with the friendly and prompt service. Was told two hours and it was ready in two hours. More

Amazing service from Justin He made shopping for my new Mazda 3 very pleasant and easy going. He wasn’t a pushy salesman and let me decide what works best for me. Even the Patric He made shopping for my new Mazda 3 very pleasant and easy going. He wasn’t a pushy salesman and let me decide what works best for me. Even the Patrick the business manager was really good. Overall the entire purchase experience was very smooth and would recommend this place to buy a new car. Thanks again More

Recent purchase of mazda As it had been some time since I last purchased a newer vehicle , my experience with Signature Mazda was a positive one. Friendly, helpful staff in al As it had been some time since I last purchased a newer vehicle , my experience with Signature Mazda was a positive one. Friendly, helpful staff in all areas More

The customer service was awesome and helpful. Sara from sales were very professional during my visit. She went above and beyond for my vehicles need. She gave me his complete attention and never r Sara from sales were very professional during my visit. She went above and beyond for my vehicles need. She gave me his complete attention and never rush me through anything. She gave me different options base on my needs. I really appreciate their customer service! More

The customer service and attention to detail is outstanding. You feel appreciated and taken care of the minute you walk in the door. They have thought of everything to make the customer experience a comfortable You feel appreciated and taken care of the minute you walk in the door. They have thought of everything to make the customer experience a comfortable one. I appreciate the coffee, pastries offered. The magazines to read while waiting and even a tablet can be borrowed to watch your favorite Netflix show while waiting. Sean Lai is extremely helpful and explains everything that is going to happen with your service and what you can expect. he is a great representative for the company. More

Awesome Leasing Experience. Just renewed my third lease with Signature Mazda and could not be happier!! Kelly made the experience painless and the entire dealership makes you fee Just renewed my third lease with Signature Mazda and could not be happier!! Kelly made the experience painless and the entire dealership makes you feel welcome. More

Great and efficient the service staff was very knowledgeable and friendly. The problem with my car took extra time and didn’t charge me for all of it just to figure the p the service staff was very knowledgeable and friendly. The problem with my car took extra time and didn’t charge me for all of it just to figure the problem out. More

Endearing Service Person Corrine Hi, my name is Ken Berg...I currently own a 2006 Mazda 3 hatchback...I think it has close to 300,000 km and has had virtually now major problems.. La Hi, my name is Ken Berg...I currently own a 2006 Mazda 3 hatchback...I think it has close to 300,000 km and has had virtually now major problems.. Lately, though, the "check engine" light came on.. eventually an Oxygen sensor needed rep[acing... all good now.. Corrine was so awesome in explaining the options I could pursue about the car, if the light stayed on.. I am very comfortable with Corrine because she tells it like it is, but is a very polite way... So I just wanted to share this with Mazda... the next car I buy will definitely be a Mazda! Thank you !! Ken More

Great I had excellent treatment by the knowledgeable Assistant Manager. She explained everything clearly. The vehicle was quickly serviced and I appreciat I had excellent treatment by the knowledgeable Assistant Manager. She explained everything clearly. The vehicle was quickly serviced and I appreciated the good coffee and cookies. I chose not to have the car washed. $10 is to be given Th the Richmond Food Bank. I like that. More