Signature Mazda

Best customer service experience at Signature Mazda! I was looking for the first car in my life and went to Signature Mazda last Saturday to look at the beautiful 2018 CX-5. Kelly welcomed us to her offi I was looking for the first car in my life and went to Signature Mazda last Saturday to look at the beautiful 2018 CX-5. Kelly welcomed us to her office, got to know our needs and expectations and introduced their leasing options and procedures. She is extremely transparent, friendly and helpful, which made the purchasing experience smooth and stress free. I also wanna thank Joyce, who is super nice and help me get the lease approval just in seconds! On the delivery day, which is the next day, Stacy and Alicia did an excellent job to explain all features to me and give me some sweet gifts. Super satisfied with my new car and the experience at Signature Mazda. Highly recommend Kelly and the team!! More

Not sure what this means! Otherwise, minimal maintenance Corinne was polite and attentive so that what at first looked like a long line-up was inconsequential! Waiting room is comfortable although you could Corinne was polite and attentive so that what at first looked like a long line-up was inconsequential! Waiting room is comfortable although you could use a bit more space. More

Service Brought my car in for a service, and Sean was welcoming and polite. He explained in detail what services were required, and provided an accurate quote Brought my car in for a service, and Sean was welcoming and polite. He explained in detail what services were required, and provided an accurate quote. Although the service took longer than expected, I assume that Saturday is their busiest day, and it would be somewhat outside their control. Overall experience is good. More

Quick and to the Point I am a person who is constantly on the go, whether it is work or family related. I expect quick and honest service. Get to the point, tell me what nee I am a person who is constantly on the go, whether it is work or family related. I expect quick and honest service. Get to the point, tell me what needs to be done and let's do it. That is what I got from Sean Lal. He is very professional and courteous. More

Happy Customer Sean, the service representative, was very professional and efficient. The whole process was easy and straightforward. Because I work from 9a-5p e Sean, the service representative, was very professional and efficient. The whole process was easy and straightforward. Because I work from 9a-5p everyday, I was able to drop off my car the night before and I received a call from Sean by 8:30am the following day with what needed to get done. My car was ready for pick up by 1pm! Good job! More

Happy Customer Kelly and her team provide an excellent and professional service, feel no pressure at all during the progress. Will come back again on the next purcha Kelly and her team provide an excellent and professional service, feel no pressure at all during the progress. Will come back again on the next purchase. More

Happy customer I have been a royal customer of Mazda for last 3 years. I was very much happy about my two cars, Mazda 3 and CX9. I just renew a lease contract of 20 I have been a royal customer of Mazda for last 3 years. I was very much happy about my two cars, Mazda 3 and CX9. I just renew a lease contract of 2018 CX9 and I will be a happy customer for another 3 or 4 years. I will do the same for another car, too. Excellent service provided by well trained sales team. More

Superb customer service, everybody was magnificent. My sales person Lucy Lee was outstanding to deal with and she offered excellent customer experience. Lucy's knowledge of the CX - 5 was incredible My sales person Lucy Lee was outstanding to deal with and she offered excellent customer experience. Lucy's knowledge of the CX - 5 was incredible as she was able to explain to me about all of the functions and options of the vehicle that I was able to understand with ease. Excellent customer service was provided by Lucy through the whole process. Patrick Liu went beyond and was able to get the lease sorted out for me. Alicia Conceicao provided excellent service and walked me through every step of the way explaining every function of the CX - 5. Alicia knew the vehicle inside out. I would recommdend anybody to Signature Mazda. More

Good service Sean the service rep. explained the invoice so there was no question or concerns. I appreciate their honesty didn't upsell me any service I didn't ne Sean the service rep. explained the invoice so there was no question or concerns. I appreciate their honesty didn't upsell me any service I didn't need. More

Service visit A recall repair was performed, even though Mazda Canada had sent an Information notice about it, but not the formal recall notice. My annual mileage i A recall repair was performed, even though Mazda Canada had sent an Information notice about it, but not the formal recall notice. My annual mileage is well below the warranty service standards, so I had to reach a realistic compromise. They agreed it would be absurd to go in for an oil change every 4 months with only 1400km driven in that time frame. I will be going in for the annual/4200km as a minimum instead (as long as I continue with that low usage). They were able to fit the after service car wash in before closing. More