Signature Mazda
Richmond, BC
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1,880 Reviews of Signature Mazda
Minor Service Everything was great. My car was serviced in a timely manor. It was even washed and vacuumed. Service area is comfortable and has a small area that my Everything was great. My car was serviced in a timely manor. It was even washed and vacuumed. Service area is comfortable and has a small area that my daughter played in. More
Brake job They did the job in a right amount of time and the courtesy car wash is nice. Sean is a great addition to the service team. In this particular case th They did the job in a right amount of time and the courtesy car wash is nice. Sean is a great addition to the service team. In this particular case the maintenance service was competitively priced and so I was happy to have it done there. More
Minor service for Mazda 3 Sport First visit. David was friendly and explained everything thoroughly. Extra service was needed beyond what was expected but that was also clearly outli First visit. David was friendly and explained everything thoroughly. Extra service was needed beyond what was expected but that was also clearly outlined and presented. I was impressed. More
CX 5 purchase Purchased a used CX-5. We were helped by William and Sara. All questions answered promptly and we negotiated a price that we were happy with. No stron Purchased a used CX-5. We were helped by William and Sara. All questions answered promptly and we negotiated a price that we were happy with. No strong arm sales or back and forth haggling. Picked up the vehicle a few days later, I had a few questions which was answered by the service manager. William made sure the vehicle was washed and vacuumed with floor mats installed and ready to go with a full tank of gas. A great buying experience thanks to William and his team. More
Thanks Kelly and Lucy for great service and help I have a very good experience in signature Mazda. Kellly and Lucy had provided very good service and help to me. I am very happy to buy my favorite ca I have a very good experience in signature Mazda. Kellly and Lucy had provided very good service and help to me. I am very happy to buy my favorite car with them. More
Very professional We had a very good experience at the service department for our first service. They followed up with a phone to let us know that our car would be read We had a very good experience at the service department for our first service. They followed up with a phone to let us know that our car would be ready I 15 minutes. We were very happy with our experience More
Prompt, professional, knowledgeable I have been using Signature Mazda for sales and service for over a decade now. As always, the service staff (I worked most with Sean Lal) were courteo I have been using Signature Mazda for sales and service for over a decade now. As always, the service staff (I worked most with Sean Lal) were courteous, professional, knowledgeable, prompt, and personable. Explanations about the work to be done was fulsome; questions were answered openly and (as far as I could tell) honestly. I felt I received good advice without pressure to agree. I know there are some places with lower labour costs but I always feel I get good value for my money at Signature Mazda. More
Brake Service On a previous visit, the dealership recommended a future service appointment for brake service. An appointment was made and followed up. At the appoin On a previous visit, the dealership recommended a future service appointment for brake service. An appointment was made and followed up. At the appointment, a review was made and price estimate was provided. Both were done and delivered with prompt, professional and courteous service plus the added bonus suggestion of a car wash. More
Quick and informative Brought my car in for a scheduled annual "major service" and was told that the wait time would be ~4hrs. I had nowhere else to be so I said I didn't m Brought my car in for a scheduled annual "major service" and was told that the wait time would be ~4hrs. I had nowhere else to be so I said I didn't mind waiting in the lounge. Hot drinks and baked goods were provided and because the service rep listed me as waiting, they put more people on to complete the service in just over half the quoted time. TL;DR: Brought car in for routine service. Expected to wait 4hrs. Was out in 2.5. More
excellent service Excellent, straight forward review of recommended services with no pressure to perform unnecessary extra work. Competent explanation of follow up cond Excellent, straight forward review of recommended services with no pressure to perform unnecessary extra work. Competent explanation of follow up condition report and future recommended service. Prompt finish of work with good cleaning and detailing of car. More