Signature Mazda

Highest Standard of the Industry Initially, I bought my first Mazda from Destination. That experience set the expectation for Signature Mazda's service to be on par or lower. I was e Initially, I bought my first Mazda from Destination. That experience set the expectation for Signature Mazda's service to be on par or lower. I was expecting an average service while walking into the dealership. However, Lucy promptly greeted me with the highest level of professionalism. From the beginning to the end, the experience was amazing! Lucy and her co-workers Alice, Fiona and Joyce did everything to make sure I get the best of my car. Lucy first took me to try out the car I was interested in. Right after she answered all my questions about the car including car specs (Her knowledge is very impressive). Since I didn't have my car anymore due to car crush, she offered me a courtesy car from the Dealership. Also, I came to the Dealership quite late that day, and Lucy and her co-workers Alice, Joyce and Fiona stayed late just to make sure I got everything I wanted. The next day my brand new Mazda 3 was ready for me to pick up. Lucy, Alice, Fiona and Joyce promptly contacted me with the great news. When I came in, I was again very warm welcomed. After all the documentations were signed. Lucy took care of mounting car plates. Fiona and Joyce helped me with all my insurance problems by taking the responsibility on them to solve my insurance for previous car that got written off. Right before I left the dealership, Lucy once reviewed all the new features I was getting with the car. The experience of this car purchase is totally amazing and I think that the service provided by Lucy, Alice, Joyce and Fiona should be the the highest standard in the industry. They actually care about what I wanted and needed instead of theirown benefits. Next time I'm getting a new car, would definitely come back to them. More

Efficient. Effective. Expert This dealership provides expert services and excellent work. Every time I bring my car in I leave feeling like I am driving a new vehicle. All my ques This dealership provides expert services and excellent work. Every time I bring my car in I leave feeling like I am driving a new vehicle. All my questions are answered and concerns are taken care of. My car drives like new even though I commute nearly every day. Thank you Signature Mazda! More

Fixing my CX-3 air conditioning Finally it appe4ars fixed, I knocked a star off, almost knocked 2 stars off if the repairs were done when the problem was originally reported 12 month Finally it appe4ars fixed, I knocked a star off, almost knocked 2 stars off if the repairs were done when the problem was originally reported 12 months ago. I had to take 2 days to get this resolved. More

Great experience buying a new car Getting a new car can be a big decision for someone who is as indecisive and non-committal as I am, but the staff was really friendly, knowledgeable, Getting a new car can be a big decision for someone who is as indecisive and non-committal as I am, but the staff was really friendly, knowledgeable, and helpful. They answered all my questions and made the process easy and enjoyable in finding the right car for me. I would recommend Signature Mazda. More

Nav pack problem I had a problem with my GPS not reading there was a card present. It turns out that somehow the card was in the wrong way around. The mystery is how I had a problem with my GPS not reading there was a card present. It turns out that somehow the card was in the wrong way around. The mystery is how it got that way. Fortunately there was no damage done. The technician made sure of this. Sean was very methodical, and polite in explaining the problem and solution, offering a coffee and baked treats while I waited. More

Excellent service with close attention to our needs It is always a great experience to purchase a car from Signature Mazda. (We've done this 8 times over the past number of years!) It is always a great experience to purchase a car from Signature Mazda. (We've done this 8 times over the past number of years!) More

Great experience Great service as usual. Corinne explains everything clearly. Car serviced, clean and ready to go as promised. I will definitely return for my next ser Great service as usual. Corinne explains everything clearly. Car serviced, clean and ready to go as promised. I will definitely return for my next service. They always call to remind me too! More

Check tyre pressure I went the Mazda to check my tyre pressure , the rep was so friendly and I didn't wait too long, everything was done perfectly. I went the Mazda to check my tyre pressure , the rep was so friendly and I didn't wait too long, everything was done perfectly. More

Pleasant experience The sales person tried hard to answer all our questions and there were no tricks attempted on us. We didn't feel any pressure and closed the sale quic The sales person tried hard to answer all our questions and there were no tricks attempted on us. We didn't feel any pressure and closed the sale quick. This was my second new car that I bought from this dealership. More

Great and Quick Service I went in and was quickly approached by a friendly staff. Excellent service. I was quoted an hour wait, but they asked me if I was going to wait at I went in and was quickly approached by a friendly staff. Excellent service. I was quoted an hour wait, but they asked me if I was going to wait at the shop and I said yes. It took about 20 minutes and i was called to say it was done. While waiting at the shop, I love that they had a couple of cubicles which allowed me to have my own space which I used to study. Quick and excellent service. More