Signature Mazda

Satisfied customer My appointment was for 8:00am Saturday. There was plenty of service staff available to greet and help customers. Everything was explained before and My appointment was for 8:00am Saturday. There was plenty of service staff available to greet and help customers. Everything was explained before and after the servicing. Cost was reasonable. I love the self-service coffee machine. More

AMAZING STAFF Mazda auto mall Richmond bc , thank u very much helping choose the car would suit me n did really very courteous and helpful each of the staff , Thank Mazda auto mall Richmond bc , thank u very much helping choose the car would suit me n did really very courteous and helpful each of the staff , Thank You More

Excellent Customer Service Came into Signature Mazada to look at a used vehicle we saw online; spent about 20 minutes looking over the car, another 30 taking it for a test drive Came into Signature Mazada to look at a used vehicle we saw online; spent about 20 minutes looking over the car, another 30 taking it for a test drive before taking some time to decide if that's the vehicle we wanted to go with. Once that decision was made, there was no stress or hassles in negotiating a price which was more than fair considering what we bought. We paid a deposit and came back a few days later to pick up the vehicle. Everything was all prepared, we had a quick meeting with the business manager, insurance agent which were both super easy and quick. Matt had the vehicle spotless and even provided us with a nice goody bag. We can't say enough about Matt or the other staff there - everyone was fantastic and we would have no problem referring other or doing repeat business with you again. More

Recall Notice Friendly staff and fast service. Great lounge and coffee while you wait. Complementary transportation if needed. Able to pick up car after service Friendly staff and fast service. Great lounge and coffee while you wait. Complementary transportation if needed. Able to pick up car after service department closed if needed. Big plus as I didn't know if I could return by 5 pm. More

Excellent service and friendly staff All the staff took the time to explain all the details and answer any questions we had. They were always very friendly and welcoming. They were patien All the staff took the time to explain all the details and answer any questions we had. They were always very friendly and welcoming. They were patient and did not push to sell their services. Great experience with them. More

Great service and experience Just purchased my vehicle from jeffrey, he was friendly and patient. took the time to answer all my questions and selected the vehicle which best suit Just purchased my vehicle from jeffrey, he was friendly and patient. took the time to answer all my questions and selected the vehicle which best suited my needs. he explained to me the benefits of leasing and how it would be the best fit for me. went to some other dealerships in the automall but none gave me the service or attention that he did, Thanks! More

Match between what was said and done I like it when the work is done on time and at the price quoted. Sean was great and the waiting area was comfortable and well set up. I like it when the work is done on time and at the price quoted. Sean was great and the waiting area was comfortable and well set up. More

Excellent service The service provided was explained clearly and the car was ready early, and washed ! Enjoyed the shuttle service as I have not way to get work. The service provided was explained clearly and the car was ready early, and washed ! Enjoyed the shuttle service as I have not way to get work. More

Great service every time Agents are honest, helpful, and they listen. They inform me about services I'll need but don't force me to get them done right away. I appreciate the Agents are honest, helpful, and they listen. They inform me about services I'll need but don't force me to get them done right away. I appreciate the options and service! More

Servicing Agents - try to up-sell me at every service visit Service agents have attempted to 'up-sell' me on parts or services not on the published service schedule during my last two appointments - taking my b Service agents have attempted to 'up-sell' me on parts or services not on the published service schedule during my last two appointments - taking my business elsewhere. More