Signature Mazda
Richmond, BC
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1,887 Reviews of Signature Mazda
Excellent service from friedly and professional staff! From the moment I walked in the showroom, I was greeted by friendly and attentive staff focused on providing a positive experience. Justin Kim, the S From the moment I walked in the showroom, I was greeted by friendly and attentive staff focused on providing a positive experience. Justin Kim, the Sales & Leasing Consultant, was open and honest and worked, on my behalf, to get me a great deal. At no time did I feel pressured and he ensured that I had all the information needed to make an informed decision. I'd highly recommend Justin and the team at Signature Mazda to anyone looking for a fun, stylish and cost efficient vehicle. Thank you! More
Problem Resolved I am completely satisfied after receiving a refund cheque from Mazda after I was mistakenly charged for repairs of damage that was caused by the mecha I am completely satisfied after receiving a refund cheque from Mazda after I was mistakenly charged for repairs of damage that was caused by the mechanic, when working on a nearby engine component . Corinne, the customer contact for the service dept. acted quickly and professionally to address this situation, and upon my return from traveling, found the promised refund cheque waiting for me. I am a very satisfied long-standing Mazda customer and will continue to remain so. More
Amazing Customer service! Impeccable service, friendly and efficient. Experience was very friendly and I would recommend to anyone looking for a car. I would definitely consi Impeccable service, friendly and efficient. Experience was very friendly and I would recommend to anyone looking for a car. I would definitely consider buying another car here and not necessarily being a Mazda either. More
nice experience fantastic service, nice vehicle, everything is fine, it's a good experience to make a deal with them, they r just wonderful...there is no weakness of fantastic service, nice vehicle, everything is fine, it's a good experience to make a deal with them, they r just wonderful...there is no weakness of them More
Fast and efficient. The staff are knowledgeable I had a very good experience in this dealership. I went there for a maintenance check but end up getting their loyalty upgrade program. That's how goo I had a very good experience in this dealership. I went there for a maintenance check but end up getting their loyalty upgrade program. That's how good they were. All was explained and they took time to answer all my queries that eventually lead me to part ways with my 2015 Mazda 3. Awesome work guys!! Ashley Stacey Alice Lucy and Danny. More
2018 Mazda CX-5 Purchase This is the second time that I had purchased a new car from Signature Mazda. Overall experience from sales to finance team was very good. They were This is the second time that I had purchased a new car from Signature Mazda. Overall experience from sales to finance team was very good. They were not pushy in anyway and listened to your requests. I dealt with Jacky Wong (Sales and Leasing Consultant) who was very knowledgable on the Mazda CX-5. He lent me the car overnight which was excellent as it allowed me to test drive and use the car in normal day-to-day conditions. More
Pretty darn good The agent was very very helpful and precise. An excellent job. He did do some "upsell" and various services but I guess that is what he has been instr The agent was very very helpful and precise. An excellent job. He did do some "upsell" and various services but I guess that is what he has been instructed to do :-). The total bill was quite expensive and I was happy to take all the ideas but not everyone would be able to pay over $1000. More
Service at Signature Mazda I find the staff to be friendly and professional. I appreciate the fact that a driver will take customers to a location (Richard took me to Costco) s I find the staff to be friendly and professional. I appreciate the fact that a driver will take customers to a location (Richard took me to Costco) so I can accomplish something while the car is being serviced. The coffee is good and the atmosphere in the waiting area is pleasant. I trust that the work that is being done on my car is necessary. I also appreciate the car wash. More
First service Everyone was friendly, helpful and accommodating. The check in/dropping off your car could be a little more streamlined. Have been a long time M Everyone was friendly, helpful and accommodating. The check in/dropping off your car could be a little more streamlined. Have been a long time Mazda client. I dont live close to the dealership anymore. But I continue to go back. More
maintenance Service is excellent. Also notified when servicing is due. Highly recommend this dealership. All work done is very good. Friendly staff and service ag Service is excellent. Also notified when servicing is due. Highly recommend this dealership. All work done is very good. Friendly staff and service agent. Amen More