Signature Mazda

Sales & Service The process was fast and smooth for buying a new car. Sarah took us for a test drive and switched out the old plate-holders for new ones. The process was fast and smooth for buying a new car. Sarah took us for a test drive and switched out the old plate-holders for new ones. More

Excellent service and timely answers Matthew Legg at the Richmond location had gone beyond to try to win our business. We were about to walk away looking for other options but all the inf Matthew Legg at the Richmond location had gone beyond to try to win our business. We were about to walk away looking for other options but all the information provided by Matthew helped us to reconsider and actually move into getting one of the cars on inventory. Great service, no pressure, very friendly and accommodating to help us make the best decision. More

good service, excellent staff. easy final papers would recommend this dealership. Second car bought there.. Service was friendly, Easy, Karen took me for the driving test, good knowledge. William w would recommend this dealership. Second car bought there.. Service was friendly, Easy, Karen took me for the driving test, good knowledge. William was courteous, efficient More

Excellent experience The entire process was very easy. I had the vehicle in for its annual checkup and was given a courtesy car, so I wouldn't have to wait the 3 or 4 hour The entire process was very easy. I had the vehicle in for its annual checkup and was given a courtesy car, so I wouldn't have to wait the 3 or 4 hours necessary for that service. Corrine was my service advisor and she is always helpful, informative, calm a pleasure to deal with and just an overall good person for this situation. More

Sales & Service Excellent experience buying my car and the service side. The salesperson was excellent, professional and fair. Would definitely recommend Signature Ma Excellent experience buying my car and the service side. The salesperson was excellent, professional and fair. Would definitely recommend Signature Mazda to anybody that asks. More

Excellent Service Advisor - Sean L The service advisor, Sean Lal, that assisted me was great. He was organized and detailed oriented which are traits that I like. I like it at Signa The service advisor, Sean Lal, that assisted me was great. He was organized and detailed oriented which are traits that I like. I like it at Signature Mazda where your scheduled appointment time may be 9.30am, and your car does not sit idle for 2 hours before a mechanic starts work on your car. This happens at Richmond Honda and its for this reason that I no longer take my Honda in to them for any sort of servicing. A simple service there will take almost the entire day because they are unable to properly schedule their mechanics to the number of customers in a given day. Peter More

Oil change Friendly knowledgeable service from Sean. Service was on time and pick up time as mentioned in initial check in. Recall was also done for vehicle. Friendly knowledgeable service from Sean. Service was on time and pick up time as mentioned in initial check in. Recall was also done for vehicle. More

8000 km service Very quick turn around and friendly service. I left happy. I dealt with several people and they were all professional. Comfortable wait room with good Very quick turn around and friendly service. I left happy. I dealt with several people and they were all professional. Comfortable wait room with good wifi. More

Service I brought my car in for service and dealt with Sean Lal. Sean is an excellent communicator -- he clearly spelled out what the car needed and why. The I brought my car in for service and dealt with Sean Lal. Sean is an excellent communicator -- he clearly spelled out what the car needed and why. The actual service was punctual and very good. My car runs great. More

Stop Button Problem For weeks we had difficulty after stopping the car. The engine was off but the aux light on the button came on and beeping was heard when we opened t For weeks we had difficulty after stopping the car. The engine was off but the aux light on the button came on and beeping was heard when we opened the door plus we couldn't lock the car. One night we couldn't stop the light and the battery died. We had to shift gears, stop/start many times before the light went off. Yesterday afternoon I called to try and get an appt. I was told to bring the car in overnight and the service dept would look at it today. WELL, when we arrived, Arash heard about the problem, went out with us to look at it, knew the problem, they had the part and fixed the problem within an hour. My wife and I were very, very pleased. Our thanks to Arash and his service staff for the prompt serve! More